The workings of advanced service desk chatbots and how to launch one

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IFS assyst

About this talk

Service desk chatbots play a crucial role in enhancing IT support operations by providing continuous assistance, improving efficiency, delivering a better customer experience, and optimizing resource allocation. They are a valuable tool for modernizing IT support and delivering exceptional user experiences. Join this webinar where we will: - explore how advanced service desk chatbots work - provide guidance on launching one successfully - discuss how an organization can maximize the benefits of them - cover the drawbacks of not implementing chatbots
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