Digitisation has had a huge impact on banking and financial services. It has seen transactions shift to mobile applications and online portals, and customer satisfaction skyrocket. However, fraud is prevalent, and in the age of online banking and digital payments, security is top of mind. In summary, as digitisation grows, so does the risk of an imminent cyber-attack.
There is a duality when it comes to banking and financial services. On the one hand, cybersecurity is crucially important, and on the other, it’s vital that data be universally accessible and readily available.
How can we balance digitisation and security? Will ever meet a point of equilibrium, or will we always walk the tightrope between the two?
Join us in this session as we discuss:
- Secure open banking and the hybrid cloud
- The impact of digitisation on banking and financial services institutions
- How to achieve trust, and why this is important to the customer journey
- Compliance and regulations in FS
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