Gain 360° Visibility for Modern App Performance: Deliver an Amazing UX

Presented by

Boris Rogier Co-founder, Kadiska & Scott Sumner, CMO, Kadiska

About this talk

The modern worker expects a flawless digital experience while working from the office, home, anywhere — nearly a third of employees have changed jobs due to poorly performing workplace systems and technology. While employee retention becomes a key corporate objective, IT operations are increasingly blind to the performance of modern applications: 42% of users report performance issues with SaaS solutions, but 39% escape detection by existing monitoring tools.* What’s changed? Modern, cloud-powered applications redefine app delivery by accelerating the adoption of cloud-powered security, access and networking with SASE, SWG, CASB and SD WAN that both enable and impact a distributed workforce. This session will explore how essential cloud technologies are creating this new visibility gap by illustrating it with live examples from global-scale enterprise networks in manufacturing, retail and eCommerce verticals. Learn how visibility can be reestablished across this new digital infrastructure by combining agentless real user monitoring with AI-enabled synthetic testing. See how correlating the dynamic traffic path with user-centric performance metrics reveals the digital employee experience, and empowers IT operations to optimise it. The live demonstrations in this session will be based on real-time data collected from over 100 global locations and over a billion daily user transactions. [* Statistics from NTT Global Services report 2021, ESG insights, EMA, Digital Enterprise Journal and Workfront 2021]
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Kadiska helps enterprises grow their digital business with self-driving user experience monitoring and guided performance optimization for modern networks, applications and cloud services. The Kadiska BrightTALK channel features educational webinars about digital experience monitoring (DEM), real-user monitoring (RUM), network performance monitoring (NOM), testing and analytics. Content is focused on the monitoring of modern applications (web, SaaS) and infrastructure (cloud, SD WAN and hybrid connectivity, SASE/CASB), and the user experience of on-premises and work from home (WFH) employees and customers.