Fix Microsoft Teams Performance Issues

Presented by

Scott Sumner & Thierry Notermans - Kadiska

About this talk

Microsoft Teams issues are one of the most common complaints facing IT operations and the help desk. Over 75% of Microsoft Teams issues are caused by network problems between users and the Microsoft Teams media servers that stream video, screen sharing and call audio between participants. Microsoft doesn’t offer monitoring capabilities to detect, diagnose and resolve Microsoft Teams issues caused by poor internet, SD WAN, private line or VPN connectivity, leaving IT without a clear path to isolating the cause of Teams quality issues. Fix Microsoft Teams Performance Issues Join our Livestream LinkedIn event to learn how to fix Microsoft Teams issues using automated network path and performance testing. Learn how to verify “is Microsoft Teams down?”, and how to optimize your employees’ MS Teams digital experience. We will show you how to resolve: - Microsoft Teams connection issues - Microsoft Teams video not working complaints - Microsoft Teams call quality problems Kadiska’s experts will explain how MS Teams works: its media server architecture and how the performance of Teams calls is defined by when and how users connect to a Teams Meeting. We will use live traffic to show how connectivity impacts Teams performance, and will demonstrate how to detect and resolve common issues encountered by onsite and work from home users accessing Microsoft Teams.

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Kadiska helps enterprises grow their digital business with self-driving user experience monitoring and guided performance optimization for modern networks, applications and cloud services. The Kadiska BrightTALK channel features educational webinars about digital experience monitoring (DEM), real-user monitoring (RUM), network performance monitoring (NOM), testing and analytics. Content is focused on the monitoring of modern applications (web, SaaS) and infrastructure (cloud, SD WAN and hybrid connectivity, SASE/CASB), and the user experience of on-premises and work from home (WFH) employees and customers.