Presented by
Dialpad and Camino Financial
What Made Camino Financial's Customer Service Go Way Up | Dialpad
About this talk
Camino Financial was in a bind.
Their business phone system was disorganized and barely had any features—not to mention it couldn’t even integrate with their CRM software. And customer service was suffering as a result.
So how did they create a better experience for employees and customers alike?
Learn how in “Crunching the numbers: what made Camino Financial’s customer service go way up.”
Dialpad’s own Andreas Silva, Customer Marketing Specialist, and Tania Cardenas, Sr. Sales & Operations Manager at Camino Financial, discuss:
- What problems Camino Financial needed to solve
- Why they chose Dialpad
- How they use Dialpad’s analytics to help their business and customers
- How Dialpad helped Camino Financial at the start of the COVID pandemic
- And more
Dialpad
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Empower your team. Delight your customers.
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers such as Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix use Dialpad and its Ai capabilities to deliver amazing customer experiences. Visit dialpad.com to learn more.