Frictionless Transformation Strategy: Revitalizing Retail Through Integration

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Presented by

Alex Hilton, Cloud Industry Forum; Tam Ayers, Digibee; Alan Boehme, H&M

About this talk

Consumers have quickly adapted their retail expectations in the last few years, with a recent RetailNext report reporting that “seamless” is one of the three most important features of the ideal shopping journey. Yet many retailers have struggled to keep up. Legacy point-of-sale systems, combined with complex inventory needs and a lack of technical know-how, have left businesses unable to move forward and capitalize on their consumer insight. If these retailers are going to unlock their customer data and optimize their operations for a technology-minded 2023 market, they will need to upgrade their integration strategy. With the right architecture in place, retailers can not only meet customer expectations but also be well-positioned to innovate and exceed them. What will that look like next year and how can businesses make sure they’re getting involved? Once a modern infrastructure is in place, teams will have access to complete and organized data, full operation oversight and improved performance and agility. The opportunity is in how retailers will leverage these tools to transform the shopping experience and add new value to retail in 2023. In this final webinar in Digibee’s series on Frictionless Transformation Strategy, industry experts will take a look at the challenges and opportunities of retail integration, outline the key components retailers need to succeed next year and highlight what is next for retail in 2023. Tune in as they discuss: — The most critical technology pitfalls keeping retailers from digital success — How a modernized integration can create new value opportunities in the 2023 market — Where retailers should be focusing their energy and data analysis for maximum impact — And much more
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Digibee helps organizations modernize their legacy architectures by enabling frictionless connectivity between applications, unleashing digital experiences at scale. The cloud means workflows, not better file shares. Digibee's innovative and flexible modern integration platform as a service (iPaaS) can dramatically expedite IT projects, reducing costs and technical debt while connecting applications, processes, and people for faster time-to-market without a major investment.