Name: Build the way you want with Slack and Salesforce Platforms
Start: 2023-06-21T05:00:00Z
End: 2023-06-21T05:00:55.000Z
Location: BrightTALK
Rating: 0

Slack is the collaboration hub that brings the right people, information and tools together to get work done. From FTSE 100 companies to corner shops, millions of people around the world use Slack to connect their teams, unify their systems and drive their business forward.

Sales teams today are under pressure to drive revenue growth while meeting ever-rising customer expectations. But more often, their time is spent on administrative tasks that are hindered by siloed tools and data. In fact, reps spend only 28% of their week on selling activities. That’s valuable time that could be spent engaging with customers.

Enter the new Slack solution for sales. Built specifically for sales teams to boost productivity and lessen the manual task load, it seamlessly integrates Sales Cloud and Slack to deliver real-time access to vital Salesforce data in the flow of work. Now you can automate non-selling tasks, drive efficient processes at scale with AI-ready workflows, and empower teams to come together to close deals faster, all in one place.

Join us to see a live demo and to learn more about how this new solution can transform the way your sales teams work together and win, all in Slack, all the time.

Things you’ll learn:
-Accelerate sales and eliminate busywork by harnessing automation with AI-ready workflows and scalable best practices available out of the box
-Effortlessly update your CRM data and get instant account updates from anywhere
-Boost individual and team performance with a complete picture of your business in Slack

Meet Slack Sales Elevate: Your new sales productivity game changer

How can you unlock the power of automation for every employee at your organization—not just those with technical backgrounds? 

At Slack, we launched a low-code platform that empowers everyone to create workflows for their own processes. Instead of building out single-purpose integrations, our platform allows developers, admins and users to build together using a shared set of automation tools.

No code to low code: Enabling enterprise-wide automation

The world of work is at an inflection point. 

The economic outlook is uncertain, and companies are having to do more with less. We’re all experiencing the effects now. We are working differently. It is imperative that we need a new approach to productivity.

Slack is the productivity platform that lets you: 
-Accelerate work with no-code workflow automation easy enough for anyone to use
-Search and share knowledge from any source, including structured data from Customer 360
-Connect and engage everyone with flexible tools that keep work moving between teams, partners and customers

From the Slack City Tour event series, check out on-demand recording and you’ll be inspired to explore this new approach to productivity by:
-Understanding the challenges and opportunities of the new world of work 
-Learning how Slack can help you to accelerate work and empower your people to drive their own productivity 
-Hearing from our most successful customers in Singapore from Jiva AG, Shopback, SPH Media and Trust Bank on how Slack improves results across every line of business

Perspectives on a new approach to productivity - Singapore

Learn more about the integration and automation capabilities of the Slack and Salesforce platforms, bringing people and systems together in one place Slack is a centralized engagement layer for all your tools and applications, and Salesforce clouds are powerful systems of record that enable your most critical business processes. 

Watch this webinar to learn more about how to use Slack and the Salesforce Platform toolkit—including new Salesforce for Slack apps, Salesforce Flow and the upcoming Apex SDK for Slack—to automate end-to-end processes, bringing all your systems and people together in one place, your digital HQ.

Things you’ll learn:
-Why you should build solutions that combine the power of Salesforce Platform and Slack
-How to get started with our newest offerings: Salesforce for Slack apps, Flow for Slack and the new Apex SDK
-Best practices and real-life examples from Slack-certified experts at IBM

Our speakers: 
Kelsey Collins, Product Marekting maanger, Slack 
Jarrod Kingston, Solution Engineering Leader, IBM
Phil Weinmeister, Head of Product, IBM

Build the way you want with Slack and Salesforce Platforms

It’s a new day for work. 

The world of work is at an inflection point. The economic outlook is uncertain, and companies are having to do more with less. We’re all experiencing the effects now. We are working differently. It is imperative that we need a new approach to productivity.

With Slack, companies are empowering every employee to unlock their productivity like never before - and the results are pretty amazing. Slack customers report that their teams are 49% more productive and their sales teams are seeing a 27% increase in their win rate, and customer service teams are getting issues resolved 26% faster.

From the Slack City Tour event series, check out on-demand recording and you’ll be inspired to explore this new approach to productivity by:

- Understanding the challenges and opportunities of the new world of work 
- Learning how Slack can help you to accelerate work and empower your people to drive their own productivity 
- Hearing from our most successful customers in Indonesia from JULO Finance and Tokopedia on how Slack improves results across every line of business

Perspectives on a new approach to productivity - Indonesia

According to Slack’s latest State of Work research, people who use AI are 90% more likely to report greater productivity. So why are only 27% of companies using AI tools?

By automating repetitive tasks and freeing up time for more strategic, creative work, generative AI can help your company ramp up its productivity and do more with less. Imagine vanquishing writer’s block, creating smoother pathways for customers to get the support they need, auditing code or generating personalized email sequences that will boost your sales conversion rates. The opportunities are endless.

But in order for generative AI to truly work for you, it needs to start with trust and transparency. Join us to learn how to navigate this new era of generative AI technology for your business. You’ll hear from industry experts, including a Forrester analyst and technology leaders at Slack and Salesforce.

Things you’ll learn:
-The latest research to help businesses navigate the risks and rewards of generative AI
-Guidelines to approach the development and use of trusted generative AI
-Practical examples of how generative AI, including Slack GPT and Einstein GPT, can transform how teams work

Explore the future of productivity in ASEAN, powered by generative AI

Explore the future of productivity in ANZ, powered by generative AI

Explore the future of productivity in India, powered by generative AI

Sales teams can achieve revenue growth and deepen customer relationships faster by automating routine processes with Slack.

B2B sales is changing fast. The global shift to a digital-first approach to work has influenced team selling, and according to Gartner, 33% of all buyers desire a seller-free sales experience. The same study found that 80% of B2B sales interactions are expected to occur in digital channels by 2025.

Jeremy Hemsworth, Slack’s director of solutions marketing, and Ashley Mao, a corporate marketing manager at Slack, will share four easy-to-use Slack features that empower teams to work with greater speed and focus. With Slack as your digital sales floor, your team gets to spend more time strengthening relationships with customers so your organization can close more deals faster.

Things you’ll learn:
1. Launch dedicated account channels straight from Salesforce or Slack, so key stakeholders can stay in touch and aligned
2. Use the Sales Cloud for Slack app to bring the rich context of Salesforce directly into Slack
3. Automate low-value tasks with workflows so reps can spend more time selling
4. Break down silos between your team and customers with Slack Connect

4 tips for sales teams to get more value from Slack

The world of work is once again at an inflection point. Amid economic headwinds and tighter constraints, every leader is searching for ways to make their organisation more productive. As exciting new technologies like generative AI hit the market, it’s clear the global work experiment that began in 2020 isn’t over—in fact, it may be just beginning.

To better understand the current state of work, Slack partnered with Qualtrics on a survey of more than 18,000 desk workers across industries around the globe. In this report, we share the most interesting insights we discovered in the survey. And we offer suggestions for how leaders can make work simpler, more pleasant and more productive—no matter how the landscape moves underfoot. Ready to unlock more productivity within your organisation? Download the 2023 State of Work report today for critical insights, data and best practices. 

You will learn about:
-The productivity paradox – the disconnect between leaders and teams on how to measure productivity
-The most common use cases of AI and automation in organisations
-The different paths you can take towards productive collaboration

Speakers: 
Lucas Puente, Senior Director, Survey Science and Quantitative Research, Slack               
Sateja Parulekar, VP, Product Marketing, Slack       
Prashanth Chandrasekar, CEO, Stack Overflow

The State of Work 2023: Productivity, AI and Flexibility

How many hours did you spend in meetings last week? If you feel like your schedule is increasingly packed, you’re not alone: the average volume of meetings per week is up 70% since February 2020.*

It’s time to ditch inefficient meetings—you know the ones. In this webinar, we’ll share how you can replace those meetings with flexible alternatives like channels, huddles, clips and workflows.

*Reclaim.ai, Productivity Trends Report, 2021

Things you’ll learn:
-Learn new ways to use Slack to drive asynchronous and synchronous productivity
-Understand the value of creating flexibility for you and your teams
-Identify an ineffective meeting, and camce; it

Speakers: 
Annie Keller, Sr. Experience Consultant, Slack
Elaine Schwartz, Experience Architect, Slack
Tamara Jensen, Principal Technical Product Manager, T-Mobile

10 ways to replace ineffective meetings with Slack

Pull back the curtain and see how our internal teams harness Slack and Salesforce Sales Cloud over the entire lifecycle of a sales deal

If you’re in sales, you know that every customer has different needs, wants and motivators. Uncovering those needs through good communication is essential to building empathetic relationships, and those relationships are the key to successful sales partnerships. Luckily, helping people connect efficiently is what Slack does best.

Great connections are only half the battle; they can break down if your tools and data are scattered. And with the recent shift in economic conditions, companies everywhere are looking for ways to meet their revenue commitments without adding headcount. To avoid wasting time and money, our reps depend on the combined power of Slack and Salesforce’s Sales Cloud to scale the impact of their sales team while speeding up deal cycles.

In this webinar, learn how to strategize in channels, bring customers inside the workspace with Slack Connect, and use a simple series of workflows and automations to close deals. By giving reps more customer-facing time and harnessing the power of the extended sales team, Slack can help you achieve your targets.

Things you’ll learn:
1. Winning more deals as a team
2. Boosting individual rep productivity
3. Scaling faster with automations and workflows that connect Salesforce and Slack
4. Encouraging team selling with account channels
5. Building deeper, differentiated partnerships with customers using Slack Connect
6. Bringing deal context into the flow of work with the Sales Cloud for Slack app

The life of a deal: How we run sales with Slack

Learn how IT teams leverage Slack to break down information silos, work asynchronously, and automate routine tasks to free up time for strategic work

The way the world works has drastically changed and the technology and teams that enable this new way of working have never been more visible or essential. IT teams across companies of every size and every industry are responsible for meeting the challenge of this shift head on, but one question remains. How do we make this work from anywhere world more enjoyable and productive with less wasted effort?

In this webinar, Sean Storer, Slack’s senior solutions marketing manager for IT, will introduce the concept of a digital HQ and walk through the benefits this model has for IT teams. After a brief introduction to the concept of a digital HQ, you’ll hear real-world examples from a panel of IT leaders on how they use Slack as their digital HQ and the positive impacts they’re seeing across their teams and companies.

Things you’ll learn:
1. The key elements of a digital HQ and their benefits for IT teams
2. How a digital HQ can improve IT productivity and improve employee experience across an organization
3. Real world examples of how IT teams are benefitting from implementing Slack as their digital HQ

How IT teams create company-wide value by enabling a digital HQ

It’s no secret that over the past few years, the digital and physical spaces have flipped. This shift has raised new challenges for employees all around the world, such as a massive increase of email silos, constant switching between tools and a packed schedule of meetings, preventing them from doing their best work.

And now that the balance between the digital and physical workplace is in constant flux, what’s missing is a place that is connected, flexible and inclusive—that everyone can be part of and contribute to. We call that the digital HQ.

With a digital HQ, you can make remote work easier by automating it. In this webinar, learn how easy it is in Slack for everyone to automate tasks and be more productive with Workflow Builder and integrations.      Things you’ll learn:
How to win big by automating your tasks
Best practices for implementing workflows
How to bring all your applications into your digital HQ

Bring your digital HQ to life - Automating work

Perspectives on a new approach to productivity

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Build the way you want with Slack and Salesforce Platforms

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