Name: Build the way you want with Slack and Salesforce Platforms
Start: 2023-06-21T05:00:00Z
End: 2023-06-21T05:00:55.000Z
Location: BrightTALK

Slack is the AI-powered platform for work. Slack brings conversations, collaboration, and automation together with trusted AI, right where you're already working. Help your teams stay in the flow of work, speed up processes, and deliver big results, from the back office to the road, with customer data and insights at their fingertips.

AI shouldn’t be another tool to manage — it should work where you do. At Slack, we’ve built AI directly into the flow of work to help every employee work smarter, faster, and more effectively.

Join us to see how Slackbot, Slack’s new personalised AI companion, and AI in Slack features like enterprise search, summaries, and writing assistance help teams focus on what matters most.

Rebuilt from the ground up, Slackbot is a trusted productivity partner that understands you and your workspace. It draws from your messages, files, and calendar events — synthesising information across Slack, Google Drive, Salesforce, and OneDrive into clear insights and actionable next steps. From summarising customer calls to creating meeting agendas or analyzing reports, Slackbot adapts to how you work to keep you moving forward.

Things you’ll learn:
* Unlock personal productivity with Slackbot
* Find what you need in seconds with AI-powered search
* Bridge teams and close context gaps

How Slackbot and AI in Slack Help Teams Move Faster and Work Smarter

Learn how to build and deploy employee-facing agents that boost productivity across your business. In this webinar, we’ll show you how to get started with Agentforce in Slack using ready-made agent templates, and how to customise them with your data, workflows, and use cases.

Whether you’re automating onboarding, handling FAQs, or surfacing customer insights, Agentforce acts as a digital teammate embedded in the flow of work. Join us for a live demo, practical tips, and best practices to design agents your teams will rely on every day.

Driving Productivity with Agentforce in Slack

Slack is where the most innovative teams and companies work. It’s a work operating system where conversations spark ideas, ideas turn into plans, expertise is exchanged, apps are accessed, and workflows are run. Now, imagine a comprehensive, enterprise search experience that goes beyond Slack to find you everything you need across your organisation so you can work faster.

Say hello to enterprise search, where all your conversations, data, and third-party apps are searchable from a single, AI-powered search bar. 

Enterprise search builds on Slack’s powerful conversational AI search experience, allowing you to connect all your third-party apps and drives to Slack and creating a central, searchable hub for all your company’s knowledge and data. Now you can find anything and everything you need instantly — from files and documents to conversational data and insights — all from the central search bar in Slack.

Find Everything: Introducing Enterprise Search in Slack

Join us as we unveil our latest innovation that’s set to revolutionise the way your teams collaborate with full view of your customer. Salesforce channels, a specialized Slack channel, are now embedded directly into the Salesforce user interface, bridging the gap between your CRM and team conversations.

In today’s fast-paced business environment, customer data is scattered across multiple tools, leading to siloed insights and delayed decision-making. This webinar will show you how Salesforce channels can transform the way teams work by bringing real-time customer data and discussions into a single, unified experience — no matter where they work best.

You’ll dive deep into how Salesforce channels enhance Agentforce to power collaboration in the agentic era, see real-world use cases in a demo, and discover best practices to try at your organization. Whether your team is working in Salesforce or Slack, they’ll have complete visibility and the ability to take immediate action, ensuring seamless collaboration as they deliver exceptional customer experiences.

Things you’ll learn:
* How bringing Slack and Salesforce together will enhance your human and agentic teams’ productivity and effectiveness.
* The benefits of having a single source of truth for customer data and team conversations.
* Easy steps to set your organization up for success as you start using Salesforce channels today.

Unlock the Power of Slack in Salesforce with Salesforce Channels

Join Slack’s Workforce Lab as we explore what our global survey of more than 20,400 desk workers tells us about what’s holding companies back from using AI and agentic technology to its full potential, where AI-enabled workforces are headed, and what business leaders need to do to stay ahead in the rapidly evolving business environment.

Things you’ll learn:
* Barriers to AI adoption and how to address them
* How autonomous AI agents offer a path forward, and the productivity gains early adopters are already experiencing
* The benefits of deploying agents in a work operating system where teams are already collaborating

How to Prepare Your Workforce for AI Agents

Slack is the best place for employees to interact with Agentforce. Learn how agents become teammates that take action in the flow of work.

Introducing Agentforce in Slack: Unlock Agentic Productivity for Every Employee

The future of work is here, in Slack. Join us to see how Slack customers across the Asia Pacific region are achieving exceptional results, including IBM, Cebu Pacific Airlines, McLeod Cranes, Airwallex, Grab, Nansen, Prezzee, and Freecharge. 

Don’t miss this opportunity to discover how you could become the next Slack APAC Pioneer of Change.

Slack’s APAC Pioneers of Change: 2024 Customer Showcase

The existing ways of working are no longer “working” or efficient. Sales teams are under pressure to increase productivity and close more deals, but 66% of reps are overwhelmed by too many sales tools. Work today is fragmented, and siloed tools, conversations, and complex processes cost teams valuable time and slow down deal cycles.

To succeed in this new era of work, implementing a strategic work platform like Agentforce and Slack to drive productivity and collaboration is crucial. In this webcast, you’ll learn how you can use such a platform to streamline work and drive efficiency across your organisation in the age of AI.

Tune in now to discover how you can enable humans and agents to drive customer success together with Salesforce and Slack.

The Power of Two: CRM Unlocked with Salesforce + Slack

Time is your most valuable asset. But today, organizations spend way too much time searching for information – causing productivity losses across every business function.

During this webinar, you’ll learn about Slack’s latest AI innovations, which were recently announced at Dreamforce 2024, that you can leverage to enhance productivity across your workforce. By watching, you’ll be introduced to three powerful updates to AI in Slack that empower teams, including new Slack AI features, Agentforce in Slack, and third-party agents.

Join the session now to learn:

• How to improve your productivity with simple, one-click AI solutions
• How to query your Salesforce records right from Slack
• How to unlock the potential of AI on a secure, trusted platform
• And more

Work Smarter with Powerfully Simple AI in Slack

Join this upcoming webinar to learn more about Slack’s latest AI innovations that were announced at Dreamforce 2024. We’re introducing three powerful updates to AI in Slack that empower teams: new Slack AI features, Agentforce in Slack, and third-party agents.

Things you’ll learn:

• How to improve your productivity with simple, one-click AI solutions
• How to query your Salesforce records right from Slack
• How to enable AI on a secure, trusted platform

Data security is a paramount concern - now more than ever with the AI boom. This technology has created new types of threats that you need to get ahead of to prevent bad actors from accessing your sensitive information.

In this webcast, you’ll join the VP of Slack Security to learn what Slack does – and what you can do – to safeguard your sensitive data from emerging threats. You’ll also gain practical tips for protecting your Slack data across audit logs, tracking, download limitations, and more.

Watch now to:

• Get a better understanding of how Slack Security proactively works to secure customer environments.
• Learn the best practices for security controls on the Slack platform.
• Discover how to leverage the audit log to ingest signals that may provide indicators of compromise in your Slack workspace.

How Slack Helps You Secure Your Data

Learn more about the integration and automation capabilities of the Slack and Salesforce platforms, bringing people and systems together in one place Slack is a centralized engagement layer for all your tools and applications, and Salesforce clouds are powerful systems of record that enable your most critical business processes. 

Watch this webinar to learn more about how to use Slack and the Salesforce Platform toolkit—including new Salesforce for Slack apps, Salesforce Flow and the upcoming Apex SDK for Slack—to automate end-to-end processes, bringing all your systems and people together in one place, your digital HQ.

Things you’ll learn:
-Why you should build solutions that combine the power of Salesforce Platform and Slack
-How to get started with our newest offerings: Salesforce for Slack apps, Flow for Slack and the new Apex SDK
-Best practices and real-life examples from Slack-certified experts at IBM

Our speakers: 
Kelsey Collins, Product Marekting maanger, Slack 
Jarrod Kingston, Solution Engineering Leader, IBM
Phil Weinmeister, Head of Product, IBM

Build the way you want with Slack and Salesforce Platforms

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Build the way you want with Slack and Salesforce Platforms

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Slack APAC