Name: Build the way you want with Slack and Salesforce Platforms
Start: 2023-06-21T05:00:00Z
End: 2023-06-21T05:00:55.000Z
Location: BrightTALK
Rating: 0


Slack is the AI-powered platform for work. Slack brings conversations, collaboration, and automation together with trusted AI, right where you're already working. Help your teams stay in the flow of work, speed up processes, and deliver big results, from the back office to the road, with customer data and insights at their fingertips.


While workers today have more workplace flexibility than ever before, they're also facing productivity challenges due to fragmented experiences across a multitude of tools. This has led to almost 9 in 10 organisations citing digital experience as one of their top five business priorities, in areas such as workflow management and predictive analytics.

In this webinar, you’ll hear from experts from Salesforce and TechTarget’s Enterprise Strategy Group on the different workstyles in ANZ, the productivity challenges that ANZ workers are facing, and how Slack can help to bring teams together and supercharge productivity.

Join us in this session to learn about:
• Slack's workplace research on employee expectations in ANZ regarding work flexibility and why that matters for for productivity for different personalities.  
• How GenAI is being used to improve digital experiences
• How do you measure productivity? Is there a disconnect between employers and employees on what those measures are?
• What sorts of challenges local businesses are experiencing in the world of work and how Slack helps address these

Unlocking Productivity in a New World of Work: ANZ Edition

While workers today have more workplace flexibility than ever before, they're also facing productivity challenges due to fragmented experiences across a multitude of tools. This has led to almost 9 in 10 organizations citing digital experience as one of their top five business priorities, in areas such as workflow management and predictive analytics. 

In this webinar, you’ll hear from experts from Salesforce and TechTarget’s Enterprise Strategy Group on the different workstyles in ASEAN, the productivity challenges that workers are facing in the region, and how Slack can help to bring teams together and improve productivity.

Join us in this session to learn about:
• Slack’s workplace research on employee expectations in ASEAN regarding work flexibility and why that matters for productivity for different personalities
• How do you measure productivity? Is there a disconnect between employers and employees on what those measures are?
• How CX teams are grappling with a multitude of tools from CRM systems to customer facing portals to serve and engage customers
• How Slack is helping to address the productivity challenges of developers

Unlocking Productivity in a New World of Work: ASEAN Edition

Today, the world of work is once again at an inflection point. Amid economic headwinds and tighter constraints, every leader is searching for ways to make their organisation more productive.

Productivity matters, whether you’re a growing start-up or a Fortune 100 company. As exciting new technologies like generative AI hit the market, organisations need to empower their teams to save time and focus on strategic work that allows their expertise to shine and moves the business forwards.

Watch now to learn how top companies are approaching productivity, automation and flexibility in the era of modern work.

Pioneers of Change APAC Episode 3: RMIT

Today, the world of work is once again at an inflection point. Amid economic headwinds and tighter constraints, every leader is searching for ways to make their organisation more productive.

Productivity matters, whether you’re a growing start-up or a Fortune 100 company. As exciting new technologies like generative AI hit the market, organisations need to empower their teams to save time and focus on strategic work that allows their expertise to shine and moves the business forwards.     In our second episode, we sit down with Daniel Foo, the head of service management at Grab, to discuss how his team is using Slack to change the way they approach work and making their entire organisation more productive.

Watch now and learn how top companies are approaching productivity, automation and flexibility in the era of modern work.  "

Pioneers of Change APAC Episode 2: Grab

Today, the world of work is once again at an inflection point. Amid economic headwinds and tighter constraints, every leader is searching for ways to make their organisation more productive.

Productivity matters, whether you’re a growing start-up or a Fortune 100 company. As exciting new technologies like generative AI hit the market, organisations need to empower their teams to save time and focus on strategic work that allows their expertise to shine and moves the business forwards.

Watch now and learn how top companies are approaching productivity, automation and flexibility in the era of modern work.

Pioneers of Change APAC Episode 1: Mutiplier

How do you spend your time at work and what is it costing you? Slack’s Workforce Lab, based on survey responses from more than 10,000 desk workers around the globe, uncovers new findings on how to balance your workday to maximize productivity and strengthen your well-being and satisfaction.

Things you’ll learn:
-The surprising connection between after-hours work and productivity (it’s probably not what you think!)
-What the data shows around taking breaks during the workday
-The ideal amount of focus time versus meeting time
-How to structure your workday to take advantage of “prime productivity hours”
-How AI tools can help

Speakers: 
Lucas Puente, Senior Director of Survey Science and Quantitative Research, Slack  
Christina Janzer, Sr. VP, Research and Analytics and Head of Workforce Lab, Slack

New research uncovers the secret to a productive workday

Business teams are increasingly looking to IT as strategic partners to co-create processes and tools that will drive growth amid uncertainty.

How can you best partner with your stakeholders to unlock productivity while increasing ROI on your tech stack?

Hear how the Salesforce IT team has leveraged the Slack platform to automate processes, integrate systems and build custom apps to drive productivity for our business partners.

Things you’ll learn:
- How to build great Slack experiences
- How to design automations that drive productivity and cost savings
- How to incorporate stakeholders in your design process

Speakers: 
Kelsey Collins, Product Marketing Manager, Slack   
Robbie Birbeck, Sr. Director, Engineering Manager, Salesforce 
Sarah Madden, Product Manager, Salesforce

Build on Slack to supercharge IT

Sales teams today are under pressure to drive revenue growth while meeting ever-rising customer expectations. But more often, their time is spent on administrative tasks that are hindered by siloed tools and data. In fact, reps spend only 28% of their week on selling activities. That’s valuable time that could be spent engaging with customers.

Enter the new Slack solution for sales. Built specifically for sales teams to boost productivity and lessen the manual task load, it seamlessly integrates Sales Cloud and Slack to deliver real-time access to vital Salesforce data in the flow of work. Now you can automate non-selling tasks, drive efficient processes at scale with AI-ready workflows, and empower teams to come together to close deals faster, all in one place.

Join us to see a live demo and to learn more about how this new solution can transform the way your sales teams work together and win, all in Slack, all the time.

Things you’ll learn:
-Accelerate sales and eliminate busywork by harnessing automation with AI-ready workflows and scalable best practices available out of the box
-Effortlessly update your CRM data and get instant account updates from anywhere
-Boost individual and team performance with a complete picture of your business in Slack

Meet Slack Sales Elevate: Your new sales productivity game changer

How can you unlock the power of automation for every employee at your organization—not just those with technical backgrounds? 

At Slack, we launched a low-code platform that empowers everyone to create workflows for their own processes. Instead of building out single-purpose integrations, our platform allows developers, admins and users to build together using a shared set of automation tools.

Empower your business with a low-code automation platform

The world of work is at an inflection point. 

The economic outlook is uncertain, and companies are having to do more with less. We’re all experiencing the effects now. We are working differently. It is imperative that we need a new approach to productivity.

Slack is the productivity platform that lets you: 
-Accelerate work with no-code workflow automation easy enough for anyone to use
-Search and share knowledge from any source, including structured data from Customer 360
-Connect and engage everyone with flexible tools that keep work moving between teams, partners and customers

From the Slack City Tour event series, check out on-demand recording and you’ll be inspired to explore this new approach to productivity by:
-Understanding the challenges and opportunities of the new world of work 
-Learning how Slack can help you to accelerate work and empower your people to drive their own productivity 
-Hearing from our most successful customers in Singapore from Jiva AG, Shopback, SPH Media and Trust Bank on how Slack improves results across every line of business

Perspectives on a new approach to productivity - Singapore

Learn more about the integration and automation capabilities of the Slack and Salesforce platforms, bringing people and systems together in one place Slack is a centralized engagement layer for all your tools and applications, and Salesforce clouds are powerful systems of record that enable your most critical business processes. 

Watch this webinar to learn more about how to use Slack and the Salesforce Platform toolkit—including new Salesforce for Slack apps, Salesforce Flow and the upcoming Apex SDK for Slack—to automate end-to-end processes, bringing all your systems and people together in one place, your digital HQ.

Things you’ll learn:
-Why you should build solutions that combine the power of Salesforce Platform and Slack
-How to get started with our newest offerings: Salesforce for Slack apps, Flow for Slack and the new Apex SDK
-Best practices and real-life examples from Slack-certified experts at IBM

Our speakers: 
Kelsey Collins, Product Marekting maanger, Slack 
Jarrod Kingston, Solution Engineering Leader, IBM
Phil Weinmeister, Head of Product, IBM

Build the way you want with Slack and Salesforce Platforms

It’s a new day for work. 

The world of work is at an inflection point. The economic outlook is uncertain, and companies are having to do more with less. We’re all experiencing the effects now. We are working differently. It is imperative that we need a new approach to productivity.

With Slack, companies are empowering every employee to unlock their productivity like never before - and the results are pretty amazing. Slack customers report that their teams are 49% more productive and their sales teams are seeing a 27% increase in their win rate, and customer service teams are getting issues resolved 26% faster.

From the Slack City Tour event series, check out on-demand recording and you’ll be inspired to explore this new approach to productivity by:

- Understanding the challenges and opportunities of the new world of work 
- Learning how Slack can help you to accelerate work and empower your people to drive their own productivity 
- Hearing from our most successful customers in Indonesia from JULO Finance and Tokopedia on how Slack improves results across every line of business

Perspectives on a new approach to productivity - Indonesia

According to Slack’s latest State of Work research, people who use AI are 90% more likely to report greater productivity. So why are only 27% of companies using AI tools?

By automating repetitive tasks and freeing up time for more strategic, creative work, generative AI can help your company ramp up its productivity and do more with less. Imagine vanquishing writer’s block, creating smoother pathways for customers to get the support they need, auditing code or generating personalized email sequences that will boost your sales conversion rates. The opportunities are endless.

But in order for generative AI to truly work for you, it needs to start with trust and transparency. Join us to learn how to navigate this new era of generative AI technology for your business. You’ll hear from industry experts, including a Forrester analyst and technology leaders at Slack and Salesforce.

Things you’ll learn:
-The latest research to help businesses navigate the risks and rewards of generative AI
-Guidelines to approach the development and use of trusted generative AI
-Practical examples of how generative AI, including Slack GPT and Einstein GPT, can transform how teams work

Explore the future of productivity in ASEAN, powered by generative AI

Explore the future of productivity in ANZ, powered by generative AI

Explore the future of productivity in India, powered by generative AI

The world of work is once again at an inflection point. Amid economic headwinds and tighter constraints, every leader is searching for ways to make their organisation more productive. As exciting new technologies like generative AI hit the market, it’s clear the global work experiment that began in 2020 isn’t over—in fact, it may be just beginning.

To better understand the current state of work, Slack partnered with Qualtrics on a survey of more than 18,000 desk workers across industries around the globe. In this report, we share the most interesting insights we discovered in the survey. And we offer suggestions for how leaders can make work simpler, more pleasant and more productive—no matter how the landscape moves underfoot. Ready to unlock more productivity within your organisation? Download the 2023 State of Work report today for critical insights, data and best practices. 

You will learn about:
-The productivity paradox – the disconnect between leaders and teams on how to measure productivity
-The most common use cases of AI and automation in organisations
-The different paths you can take towards productive collaboration

Speakers: 
Lucas Puente, Senior Director, Survey Science and Quantitative Research, Slack               
Sateja Parulekar, VP, Product Marketing, Slack       
Prashanth Chandrasekar, CEO, Stack Overflow

State of Work 2023: Boost productivity with AI & automation

How many hours did you spend in meetings last week? If you feel like your schedule is increasingly packed, you’re not alone: the average volume of meetings per week is up 70% since February 2020.*

It’s time to ditch inefficient meetings—you know the ones. In this webinar, we’ll share how you can replace those meetings with flexible alternatives like channels, huddles, clips and workflows.

*Reclaim.ai, Productivity Trends Report, 2021

Things you’ll learn:
-Learn new ways to use Slack to drive asynchronous and synchronous productivity
-Understand the value of creating flexibility for you and your teams
-Identify an ineffective meeting, and camce; it

Speakers: 
Annie Keller, Sr. Experience Consultant, Slack
Elaine Schwartz, Experience Architect, Slack
Tamara Jensen, Principal Technical Product Manager, T-Mobile

10 ways to replace ineffective meetings with Slack

Pull back the curtain and see how our internal teams harness Slack and Salesforce Sales Cloud over the entire lifecycle of a sales deal

If you’re in sales, you know that every customer has different needs, wants and motivators. Uncovering those needs through good communication is essential to building empathetic relationships, and those relationships are the key to successful sales partnerships. Luckily, helping people connect efficiently is what Slack does best.

Great connections are only half the battle; they can break down if your tools and data are scattered. And with the recent shift in economic conditions, companies everywhere are looking for ways to meet their revenue commitments without adding headcount. To avoid wasting time and money, our reps depend on the combined power of Slack and Salesforce’s Sales Cloud to scale the impact of their sales team while speeding up deal cycles.

In this webinar, learn how to strategize in channels, bring customers inside the workspace with Slack Connect, and use a simple series of workflows and automations to close deals. By giving reps more customer-facing time and harnessing the power of the extended sales team, Slack can help you achieve your targets.

Things you’ll learn:
1. Winning more deals as a team
2. Boosting individual rep productivity
3. Scaling faster with automations and workflows that connect Salesforce and Slack
4. Encouraging team selling with account channels
5. Building deeper, differentiated partnerships with customers using Slack Connect
6. Bringing deal context into the flow of work with the Sales Cloud for Slack app

The life of a deal: How we run sales with Slack

Digital Transformation

Cloud Applications

Employee Engagement

Enterprise Cloud

Remote Office

Remote Workstation

Cloud

Digital Experience

Transformation

Collaboration

Are you an IT service management professional interested in developing your knowledge and improving your job performance? Join the IT service management community to access the latest updates from industry experts. Learn and share insights related to IT service management (ITSM) including topics such as the service desk, service catalog, problem and incident management, ITIL v4 and more. Engage with industry experts on current best practices and participate in active discussions that address the needs and challenges of the ITSM community.

IT Service Management

Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.

Collaboration and UC

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

The IT project management community on BrightTALK includes thousands of IT project and portfolio management professionals. Find relevant webinars and videos on agile methodologies, scrum strategy, project management processes and more. Attend live webinars or view on demand content presented by recognized thought leaders in the IT project management industry.

IT Project Management

Get powerful help desk and support insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on the help desk and support strategies that effect business value and growth.

Help Desk and Support

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful operations insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which systems and processes are driving operational efficiency, maximizing value and customer success.

Operations

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

Build the way you want with Slack and Salesforce Platforms

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