Lisa Rowan, VP, Modern HR Strategies Research, IDC & Jamal Watkins, Digital Learning Evangelist, Adobe
About this talk
Customer education helps with customer retention, product adoption, word of mouth referrals and more - but it also allows you to empower your customers. Customer-first businesses are increasingly thinking about the experience they’re delivering and how they can improve that, including the role customer education has to play.
Join this webinar to learn:
- What customer education is, and why it’s important
- What the benefits are of well-executed customer education
- And how to implement some game-changing customer education tactics.
Adobe Learning Manager, a cloud-based Learning Platform that delivers engaging learning experiences at scale for customers, partners, and employees. Drive customer retention, boost sales performance, and bridge knowledge gaps by delivering brand-aware and personalized learning experiences.…