How to Correctly Create and Measure Latency SLOs

Presented by

Theo Schlossnagle, Circonus Founder and Distinguished Engineer

About this talk

More companies are implementing Site Reliability Engineering (SRE) principles like Service Level Objectives (SLOs). Latency SLOs are an agreement on an acceptable level of availability and performance and are key to helping engineers properly balance risk and innovation. Unfortunately, many organizations aren’t fully realizing the benefits of latency SLOs because the reality is that there are common mistakes when setting and calculating them — and the consequences of this can include tens of thousands of dollars of unneeded capacity, not to mention the cost of human time. This webinar will delve into how to frame and calculate latency SLOs the right way. You'll learn: • Common mistakes when calculating latency SLOs • Re-thinking how to compute SLO latencies • Using histograms to frame SLOs, calculate percentiles, and iterate SLOs continuously

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Circonus provides insights to help engineers and IT operations professionals advance their monitoring, adopt SRE principles like SLOs, and better harness telemetry data to optimize business outcomes.