How AI is reshaping business communications

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Presented by

Rusty Jensen - Vice President, UCC Sales, GoTo

About this talk

Businesses worldwide are exploring the potential of AI to fulfil its promise of enhancing customer relationships, boosting productivity, increasing sales, and transforming business models. Join our interactive panel session to explore how AI is reshaping business communications as we know it. From AI-driven experiences to advanced assistance tools, our expert panel will address these topics and respond to your questions in a live Q&A. Don’t miss the opportunity to maximize the impact of your customer conversations with insights from our panellists. In this webinar, we’ll discuss: - How AI is reshaping customer relationships - Practical use cases and quick wins to benefit from AI today - Opportunities to scale without sacrificing performance or CX - Top concerns around ethical use, security, and compliance
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GoTo’s flexible-work software — including GoTo Connect, GoTo Resolve, Rescue, Central, and more — is built for small and midsize business IT departments, but powerful enough for the enterprise. GoTo software is designed to support end-users’ unified communications & collaboration (UCC) and IT management & support needs, and nearly 800K customers contribute to the more than 1 billion people joining meetings, classes, and webinars through GoTo’s UCC products, and half a billion connections on the company’s remote access and support tools. By building its secure, easy-to-use software, GoTo is committed to ensuring the time at work is well spent so that time outside of work is better spent. With over 3,000 global employees and over $1 billion in annual revenue, the remote-centric company’s physical headquarters is in Boston, Massachusetts, with additional offices and thousands of home offices in North America, South America, Europe, Asia, Australia, and beyond.