5 Best Practices for Migrating your Contact Centre to the Cloud

Presented by

Elizabeth Magill Sr Director, Product Marketing, Cyara and Art Schoeller, Vice President and Principal Analyst, Forrester

About this talk

This webinar explores cloud centre trends, what's driving adoption, 5 best practices in contact centre migration and how to ensure success
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The award-winning Cyara Automated CX Assurance Platform enables companies to deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels.