The changing role of CX testing in digital transformation

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Presented by

Diego Lo Giudice Vice President, Principal Analyst, Forrester & Chad Hendren NA Discovery & Enablement Lead

About this talk

Featuring Forrester and some of their research in assuring quality in the face of rapid change.

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The award-winning Cyara Automated CX Assurance Platform enables companies to deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels.