How research agencies can thrive in a downturn

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Presented by

Mike Stevens - Founder, What Next Strategy | Bob Hull - VP Sales North America, Forsta

About this talk

Research agencies who combine leading-edge software with deep human expertise will be strongly positioned to create value for their clients - whatever the economic climate. But how do you execute on this? And how do you maximise the Human Experience opportunity in a downturn? In this expert webinar and panel discussion we'll share four strategies you can adopt to drive results for your clients, thrive in a tightening market and unlock future growth. Key takeaways: - How to build client value, drive revenue growth and enhance agency profitability - Growth-enhancing opportunities for agencies - Key attributes to assess when choosing a technology partner
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Forsta powers the HX (Human Experience) platform that breaks down the silos between customer experience (CX) employee experience (EX), and market research. Our technology helps you get closer to your people to fully understand their experiences, really see who they are, better respond to their needs, and build genuine lasting relationships with them. We’re here to help inform and inspire all that you do to understand your humans. With us, you can gather, analyze, visualize, and act on the data and insights your customers and employees generate. We promote best practices, examine industry trends, discuss industry controversies and challenges, and above all, help you get to know the humans in your business.