Freshworks Tech/ISV Partnerships build & manage the relationship with technology partners to execute GTM initiatives and drive the ISV program.

As companies evolve to prepare business operations for the VUCA world, cybersecurity remains one of the top priorities. Traditional patching practices are proving to be inadequate for the rapidly expanding needs of businesses today. With more organizations adopting work-from-anywhere mode, patch management is more important than ever to secure employee and customer data. In this talk, Jagsir sheds light on how an efficient and fast patch management lifecycle can enhance digital operations as well as improve end-user experience.

How an efficient & fast patch management lifecycle enhances digital operations

As more organizations adopt distributed work, this shift has introduced a new set of challenges when it comes to delivering IT services and resources employees need, seamlessly and securely, wherever they are. How can businesses ensure that their critical resources can reach the users without being restricted by geography? We interviewed Justin to understand from him how remote desktop solutions can enable companies to receive more value from their IT investments.

How to ensure critical resources reach distributed workforce

Building a backbone for efficient service delivery is the key to business continuity and providing an 'always-on' experience. But how can digital-first enterprises proactively protect their IT infrastructure from downtimes, outages, and security risks?|

Join Device42 and Freshservice to discover how you can see issues clearly and resolve them confidently to make sure your IT is always on.

The Always-On Life: Enabling Uninterrupted IT With Infrastructure Visibility

As companies evolve to prepare business operations for the VUCA world, cybersecurity remains one of the top priorities.Traditional patching practices are proving to be inadequate for rapidly expanding needs of businesses today. With more organizations adopting work-from-anywhere mode, patch management is more important than ever to secure employee and customer data. In this talk, Jagsir sheds light on how an efficient and fast patch management lifecycle can enhance digital operations as well as improve end-user experience.

Costly site visits and long waiting periods are a thing of the past. With companies scaling their IT infrastructure faster than ever, they need to deploy tools that support their growing needs. Armed with a robust remote support solution, IT teams can resolve user issues as soon as they crop us, resulting in significant cost savings and improved workflow efficiency. Watch our webinar to find out how Freshservice and TeamViewer integration can help agents deliver an uninterrupted IT experience.

Boost your IT team’s efficiency and productivity with remote access tools

Technology plays a ‘make or break’ role in employee engagement. 82% of employees agreed on reduced productivity and service delivery experience due to multiple established processes. To decode how uninterrupted IT powers unstoppable business operations, industry experts from Freshworks and Slack will be sharing critical insights on how to take collaboration to the next level and stay productive, no matter what tool you're on.

Deliver a modern employee experience with seamless collaboration across channels

With growing IT infrastructure complexities and new system dependencies coming into play, companies are increasingly looking for powerful solutions that provide them 360° visibility into their on-premise and cloud infrastructure. Hear from Mike to know why having a single source of truth for all your IT needs is the key for business continuity and an ‘always-on’ IT experience that delights your employees.

Empower your team with razor-sharp IT visibility for risk-free service delivery

IT Enterprise

IT Infrastructure

Cloud Architecture

Cloud Infrastructure

IT Service Management

Cloud

Employee Engagement

DevOps

IT Architecture

On Premise

Are you an IT service management professional interested in developing your knowledge and improving your job performance? Join the IT service management community to access the latest updates from industry experts. Learn and share insights related to IT service management (ITSM) including topics such as the service desk, service catalog, problem and incident management, ITIL v4 and more. Engage with industry experts on current best practices and participate in active discussions that address the needs and challenges of the ITSM community.

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Empower your team with razor-sharp IT visibility for risk-free service delivery

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