James Harber, Product Manager, Glassbox & Isaac Mardan, Senior Product Manager, Glassbox
As a Product Manager, driving product success is crucial to your role. However, identifying the root cause of a problem and taking the right actions to fix it can be challenging. Root cause analysis is the key to effective problem-solving.
Watch this workshop to:
-Learn how to use data and analytics to identify the root cause of common problems like customer churn, low feature adoption, and abandoned carts
-Discover best practices for conducting user research, analyzing customer feedback, and using A/B testing to experiment with different solutions
-Leverage tools like session recording, heat maps, and funnels to gain insights into user behavior and identify areas for improvement
-Equip yourself with the skills and knowledge you need to maximize the success of your product through effective root cause analysis
-Watch this engaging workshop on-demand and uncover the key strategies to identifying the root cause of your users’ problems, and drive the success of your product!