Sigma on Sigma: The Missing Ingredient to Improve Customer Support

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Presented by

Eran Davidov VP of Engineering, Nectar Goshen VP of Technical Support, Curtis C Support Engineer, Chitra R Head of Content

About this talk

Join us for an insightful webinar where we explore the power of Sigma and data analytics in transforming the customer support experience. Our expert panel will provide valuable insights on how utilizing Sigma can revolutionize troubleshooting, real-time issue monitoring, team performance tracking, and overall impact on the company. Whether you're a support specialist, manager, or department leader, in this webinar will learn: - How you can use Sigma to elevate the customer support experience - Tips and tricks on identifying trends through real-world examples and demos - How to harness data to make faster and smarter decisions
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Sigma unlocks the value of data by delivering cloud-scale analytics and business intelligence with the simplicity of a spreadsheet, complete with pivot tables and dashboards. Empower business professionals and data teams to quickly explore, analyze, visualize, and collaborate, leveraging all of their Snowflake data.