Referral Management and Intake Optimization

Managing and processing referrals are common challenges for behavioral health providers. Dozens of pages, often out of order, must quickly be read to assess whether your facility can accept that client. It’s often an inefficient process and can result in lost opportunities. Concord Care Intake restores order to the process — and more. Watch this on-demand webinar and see how our client, Indiana’s Hendricks Behavioral Hospital is leveraging Concord technology to: Manage, sort, and assign referrals as they come in, reducing the likelihood of referrals falling through the cracks. Collaborate more efficiently by allowing team members to triage referrals for clinical evaluation, and to identify and address operational bottlenecks. Leverage data Insights to inform business decisions and operational changes. You’ll also hear seven best practices that Hendricks has adopted to get patients placed faster, improve census, and ultimately scale their business.