Ep5 HCLS: Customer Presentation (HCA) - Google Cloud Industry AI Symposium

Unlocking Benchmarking Potential at HCA Healthcare: Facility Peer Groups Powered by Teradata ClearScape Analytics™ Hospitals love benchmarking—it’s like a report card for performance, efficiency, and patient outcomes! But what happens when you're as massive as HCA Healthcare, with 186 hospitals of all shapes and sizes? Some are big, some are small, some are urban powerhouses, and others serve rural communities. Trying to compare them all using a single metric—like revenue—is like ranking a symphony based on just one instrument. It doesn’t work! That’s where the magic of Teradata and ClearScape Analytics comes in. Instead of forcing hospitals into one-size-fits-all categories, HCA is using AI-powered clustering (K-means, to be exact!) to create true peer groups—facilities that actually make sense to compare. With flexible weightings across key factors like size, volume, case mix, staff levels, and patient complexity, HCA can now benchmark apples to apples, not apples to oranges (or, in hospital terms, trauma centers to pediatric clinics!). This session unlocks a smarter, more tailored way to group acute care facilities, making benchmarking not just more accurate, but more actionable. Now, HCA can truly compare, learn, and improve—turning data into insights, and insights into better patient care.