Name: Customer Experience in Action
Start: 2025-10-07T10:04:00Z
End: 2025-10-07T10:04:02.000Z
Location: BrightTALK

At Teradata, we believe that people thrive when empowered with trusted information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, Trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

AI That Works Where You Work: resilient hybrid and on-prem AI architectures that deliver results.
AI Where You Need It: Hybrid & On-Premise Excellence
AI That Works Where You Work: Discover how resilient hybrid and on-prem architectures are powering real-world AI success across industries.

Watch the replay and learn from our Teradata expert as he unpacks how to deploy trusted, scalable AI—whether in the cloud, on-prem, or at the edge.

- Real-world use cases
- Enterprise-ready strategies

Don’t miss this chance to future-proof your AI strategy. Watch the replay today

AI Where You Need It: Hybrid & On-Premise Excellence

Telecommunications providers are under increasing pressure to deliver innovation, efficiency, and new customer value—while keeping costs under control. Agentic AI has the potential to fundamentally transform the way telcos operate, but only if it is applied with the right strategy, governance, and execution.

In this LinkedIn Live session, two of Teradata’s global experts will share their perspectives on how to move beyond experimentation and drive measurable business impact with Agentic AI:

Laurent Laisney, Global Telecoms Industry Specialist, will outline the strategic opportunities of Agentic AI in telecoms—covering use cases, dos and don’ts, and how operators can achieve early ROI.

Dr. Chris Hillmann, Global AI Lead, will dive into the practicalities of implementation—what it takes to deploy Agentic AI effectively, how to scale responsibly, and how to turn pilots into enterprise-wide value with Teradata´s Trusted AI solutions.

This interactive session is your chance to hear directly from industry and AI leaders, ask questions live, and gain actionable insights to accelerate your AI journey with confidence.

Agentic AI in Action: The Telco Advantage

Personalization isn’t just a trend — it’s the new standard for customer and patient experiences alike. Whether it’s a healthcare provider tailoring engagement to improve outcomes, or a retailer delivering relevant product recommendations, success depends on turning vast amounts of data into timely, trusted, and actionable insights.

Join Teradata, AWS, and Qlik for a dynamic session that reveals how leading organizations are scaling hyper-personalization across industries. With a spotlight on healthcare, you’ll see how trusted data, real-time analytics, and scalable AI can transform the way organizations connect with individuals — patients, members, or customers — at the moments that matter most.

In this webinar, you’ll learn how to:

- Build a trusted data foundation with Teradata to fuel AI-ready insights
- Deliver real-time, data-driven actionable insights with Qlik.
- Deploy scalable, production-ready AI with AWS tools like Amazon Personalize

Whether you’re focused on marketing, patient engagement, customer experience, or data strategy, this session will show you how to connect the dots among data, analytics, and AI—so you can deliver the right experience, to the right person, at the right time.

Hyper-Personalization at Scale: Turning Trusted Data into Timely CX with Teradata, AWS & Qlik

Leading South Asian financial services and retail bank United Bank Limited (UBL) has implemented an on-premises lakehouse architecture to scale artificial intelligence. The new lakehouse architecture encompasses IntelliFlex® and Dell Object Store, while consolidating and migrating a Cloudera data lake. The AI-ready architecture will advance customer experience and risk mitigation use cases to improve banking experiences for over 11 million customers. In this session, United Bank Limited will share its strategy and journey of an on-premises lakehouse architecture to prepare and enable its AI roadmap via self service and democratized data.

United Bank Limited Implements a Lakehouse Architecture With Teradata and Dell on Its Journey to AI

Mission critical asset performance monitoring relies on data readiness and analytics availability. While the former requires high throughput ingestion capabilities and heavy downstream transformations of heterogenous data to create actionable information through different AI techniques (multi-domain sensor time-series data coupled with business data), the latter must deliver the resulting information in a timely manner with proper user experience through different interrogation techniques including GenAI. In the current presentation we discuss the continuous integration and improvement of the AI process to achieve effective decision making in the context of Prognostics and Health Management for higher asset reliability and availability.

Mission Critical Asset Performance Monitoring Using Industrial AI

Are you ready to explore how cutting-edge geospatial tools empower sustainable development in Brazil? Agro-business stands as a cornerstone of Brazil’s economy, driving growth and prosperity across rural regions. Sicredi, one of the top 10 financial institutions in Brazil, plays a pivotal role in supporting the expansion of agro-business through credit lending. However, with this expansion comes the obligation to verify rural property boundaries (over 8 million) and their proximity to over 2,000 protected forests to ensure compliance with stringent environmental laws. Previously, Sicredi processed and analyzed rural properties against protected forest areas using Databricks. Processing in Databricks often took over 4 hours and resulted in outdated insights for Sicredi credit lenders to take action. Given the reliance of each banking branch on this data, having accurate and timely information was crucial to assessing credit risk effectively. Teradata’s geospatial capabilities transformed Sicredi’s operations by significantly reducing processing times, reducing costs, and enabling trusted credit decisions that comply with environmental regulations. This breakthrough not only enhances operational performance but also positions Sicredi as a leader in sustainable development, earning it prestigious environmental finance and sustainability awards.

Using Teradata’s Geospatial Tools To Protect Forests, Reduce Credit Risk, and Create Sustainable Development in Brazil

In today's data-driven world, the ability to automate complex decision-making processes is a key competitive advantage. Multi-agent AI systems, where multiple specialized AI agents collaborate to solve a problem, are at the forefront of this transformation. This session will provide a comprehensive overview of how to design, build, and deploy multi-agent systems on Google Cloud, leveraging the power of Google's AgentSpace, Google AgentBuilder and the analytical prowess of the Teradata MCP server.

We will explore the core components of a modern, multi-agent architecture, including Google's Agent Development Kit (ADK) and open Agent-to-Agent (A2A) communication protocol along with Teradata MCP Server. Through a practical (conceptual) example of a customer journey analysis system, we will demonstrate how specialized agents can work together to transform a natural language query into actionable business insights.

Attendees will leave this session with a clear understanding of the architectural patterns and best practices for building their own multi-agent systems on Google Cloud with Teradata, and will be inspired to explore how this powerful technology can be applied to their own business challenges.

Building Collaborative AI: Orchestrating Multi-Agent Systems with Google Agent Builder, Google AgentSpace, and Teradata

Join an interactive fireside chat with Verizon, discussing how the leading media and communications provider is approaching platform innovations across hybrid cloud. Verizon’s Head of Data and AI Enablement, Arvind Rajagopalan, and Teradata’s Director of AMS Platform Architecture, Matthew Beaver discuss how teams at Verizon are driving efficiency in its AI and data initiatives.

Architecting Tomorrow’s AI and Knowledge Platforms at Verizon

Join us for an exclusive look at Teradata’s AI strategy and product roadmap, focused on delivering transformative outcomes across industries. We’ll showcase innovations including AI Workbench, AgentBuilder, and AI apps designed to simplify user experiences. Learn how Teradata enables scalable, on-demand compute, industry-best performance for OTF data products, and a unified, intelligent data foundation—powering the shift from traditional EDW to a modern AI-driven platform.

Accelerating AI Outcomes: Teradata’s Strategy and Product Roadmap

Teradata’s Chief Technology Officer and VP of Advanced Research lead this keynote on the path to AI autonomy. They share practical steps and visionary insights for organizations aiming to achieve self-driving, trusted AI systems.

Journey to AI Autonomy: Louis Landry

In this fireside chat, Teradata’s Senior Director of Product Strategy and Google Cloud’s Digital Transformation and Generative AI Innovation Leader to explore how enterprises can unlock value by integrating with Google Cloud’s AI suite. The discussion highlights Google’s leadership in AI innovation and Teradata’s commitment to delivering trusted, scalable solutions. Together, they showcase how combining Teradata’s enterprise-grade analytics with Google’s cutting-edge AI technologies accelerates time-to-value and drives meaningful business impact.

Fireside chat with Google

This interactive keynote features Teradata’s SVP of Worldwide Analytics Sales, dbInsight’s Principal, and Halfpipe Systems’ Principal, tackling tough questions about AI agents. The session demystifies AI agent technology, addressing common concerns and exploring future possibilities.

The Questions You Were Afraid to Ask About AI Agents (and More)

Leaders from AWS and the New York Giants join Teradata’s Richard Petley to discuss their joint AI-powered solution. Teradata’s enterprise-grade platform, combined with AWS’s scalable cloud infrastructure, enables the Giants to unify data across ticketing, marketing, e-commerce, and concessions. Together, they deliver secure, resilient insights through an AWS customer warehouse connected to Teradata’s QueryGrid.

Fireside chat with AWS and the New York Giants

In this fireside chat, a General Manager at Microsoft Azure shares how Microsoft and Teradata are deepening their collaboration to empower customers through trusted, secure, and scalable digital platforms. The Microsoft specialist team plays a pivotal role in guiding partners to build impactful solutions on Microsoft technologies—solutions that drive measurable outcomes and innovation.The session highlights how evolving go-to-market strategies are unlocking greater value from Teradata’s offerings, with a focus on operating at the speed of trust. Security remains foundational to every initiative, reinforcing Microsoft’s commitment to being a reliable and forward-thinking partner in the journey toward digital transformation.

Fireside chat with Microsoft

Focused on accelerating data innovation, this session brings together Teradata’s Chief Product Officer and SEBI’s Chief General Manager to discuss transformative strategies. The keynote emphasizes how organizations can harness Teradata’s technology to propel data-driven growth and efficiency.

Driving Data Innovation on Teradata: Sumeet Arora

This CEO Keynote from Steve McMilan explores intelligence frameworks for the autonomous enterprise, also featuring insights from ServiceNow’s SVP and GM. This session sets the strategic vision for leveraging data-driven autonomy in modern organizations.

Keynote CEO: Steve McMillan

This keynote highlights how Teradata is driving AI innovation, with Teradata's Chief Product Officer and NVIDIA’s Head of Americas Software Sales sharing advancements and real-world applications. Attendees will learn about new capabilities and collaborative solutions that unlock the full potential of AI on Teradata platforms.

Unlocking AI Innovation on Teradata: Sumeet Arora

We stopped by the Building AI Applications booth, where some of the brightest minds in the industry are transforming trusted data into real-world #AI solutions — and they’re ready to share their secrets.

Meet the team behind Agent Builder, Teradata’s powerful new tool that makes building AI agents faster, smarter, and easier than ever. Agent Builder empowers developers and data teams to create intelligent agents that can:

- Search and analyze enterprise data using natural language
- Automate tasks and workflows with precision
- Leverage VantageCloud and ClearScape Analytics for scalable, secure AI
- Customize behavior and responses to fit real business needs

Building AI Applications

Data optimization just got a major upgrade. At Teradata Possible, we swung by the 'Optimizing Data' booth to meet the product manager and get an exclusive look at Teradata’s new compute engine — built for flexibility, performance, and scale.

We discussed all things:

- Pay-as-you-go pricing for ultimate control
- Separation of compute and storage for agile architecture
- Support for open table formats
- On-demand, elastic, autoscale
- Workload isolation to keep performance predictable and protect your enterprise cluster



This is what customers are asking for — and we’re delivering. If you're serious about modernizing your data stack, this is your chance to get early access through our Alpha Program.

Data Optimization

Builders, coders, creators — this one's for you! The Developer Experience booth at Teradata Possible was electric with innovation, and the excitement isn’t limited to the expo floor.

We were LIVE streaming straight from the heart of the action and joined our vibrant developer community as they showcase hands-on demos, share insider insights, and dive into real-time conversations around building with VantageCloud, ClearScape Analytics, and more.

- Featuring thought leaders like Vidhan Bhonsle, Daniel Herrera, and the incredible Developer Advocates team, these streams are your front-row seat to what’s possible with Teradata tech.
- Whether you're passionate about AI/ML, deep into data engineering, or just exploring the future of cloud analytics — this is your moment to tune in, learn, and connect.

Re-watch the streams: https://lnkd.in/dxAgRdBi

and https://lnkd.in/dpTWQieG

Let’s build the future — together.

Trusted AI in Action

Teradata tech is evolving fast — are you keeping up? 

We stopped by the Customer Education booth to explore how Teradata helps you stay ahead of the curve.

Whether you're new to VantageCloud or diving into advanced features like ClearScape Analytics, Teradata’s training programs are designed to:

- Build deep product knowledge
- Accelerate onboarding and adoption
- Keep teams up-to-date with the latest innovations
- Drive real business outcomes with hands-on learning

From self-paced courses to expert-led workshops, Teradata offers flexible education paths for every role — developers, data scientists, analysts, and business leaders alike.

Teradata Customer Education

We stepped into the future of data intelligence at the #DataDNA booth at Teradata Possible — where automation meets insight, and metadata becomes your map.

What is DataDNA? It’s Teradata’s cutting-edge service that helps organizations decode their data ecosystem and unlock hidden value. Using automation and metadata-driven forensics, DataDNA empowers you to:

Trace data lineage across platforms

- Detect PII and GDPR-sensitive data
- Reveal usage patterns and optimization opportunities
- Simplify migrations while minimizing risk
- Strengthen governance and compliance frameworks

Whether you're a CDO, CIO, CRO, or simply a data enthusiast, this is your chance to see how DataDNA transforms complexity into clarity.

Don’t just manage your data. Understand it. Swing by the booth and discover how smarter decisions start with smarter data!

Check out the DataDNA overview with Kindy Flyvholm and Jon Brightling: https://lnkd.in/dupUR7Mp

Your data has a story. Let’s uncover it

At Teradata Possible, we swung by the Architecting for Tomorrow booth to explore how Teradata is building the future of enterprise AI, cloud, and hybrid architecture.

☁️ Discover the latest advancements in:

- VantageCloud for flexible cloud and hybrid deployments
- The AI Factory MCP Server powering scalable agentic workflows
- The brand-new Agent Builder — your toolkit for creating intelligent agents that automate decisions and interact with data across environments

On-prem is evolving, from cloud-native development to agent-driven automation.

Architecting for Tomorrow — where innovation meets transformation.

Possible 2025 | Teradata Global Event Series for Data Leaders

We stopped by the Customer Experience Management booth at Teradata Possible and discovered how ClearScape Analytics powers smarter, faster decisions.

- Explore how Teradata’s CIM + VCX solutions help businesses:
- Deliver personalized experiences at scale
- React instantly to customer behavior
- Optimize journeys with AI-driven insights

Whether you're in marketing, CX, or data strategy — this is your chance to see how real-time intelligence transforms engagement.

Customer Experience in Action

Data Analysis

Data Analytics

Cloud

Artificial Intelligence

data strategy

Scalability

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Business Intelligence and Analytics

Welcome to the big data and data management community on BrightTALK. Join thousands of data quality engineers, data scientists, database administrators and other professionals to find more information about the hottest topics affecting your data. Subscribe now to learn about efficiently storing, optimizing a complex infrastructure, developing governing policies, ensuring data quality and analyzing data to make better informed decisions. Join the conversation by watching live and on-demand webinars and take the opportunity to interact with top experts and thought leaders in the field.

Big Data and Data Management

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.

Customer Experience

The sales community on BrightTALK brings together thousands of engaged sales professionals. Learn about careers in IT sales and marketing, sales techniques and selling strategies. Join the discussion by participating in on-demand and live sales webinars and summits with leaders in the sales industry.

Sales

Get powerful life science insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on strategies and initiatives to accelerate the transformation of U.S. and global health care from a volume- to value-based marketplace.

Life Sciences

Healthcare

Effective financial management strategies can help organizations meet their business objectives. The financial management community on BrightTALK is made up of engaged finance and accounting professionals. Find relevant webinars and roundtable discussions featuring financial planning advice from industry thought leaders and insights into optimizing financial reporting, accounting, risk management and value measurement.

Financial Regulation

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Customer Experience in Action

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About this talk

Teradata – Enterprise Data Analytics