Automated Incident Response Diagnostics Shave 25 mins off MTTR

Presented by

Greg Chase, Dir Product Marketing; Sebastian Joseph, Sr Solutions Consultant; John Kiefer, Sr Solutions Consultant, PagerDuty

About this talk

Did you know that automating diagnostics will boost efficiency of your IT team’s incident response? More specifically, leveraging automation in this way can result in: • 25 minutes shaved off MTTR • 40% fewer escalations • More time for your engineers to innovate. And that’s just the beginning. For example, using PagerDuty’s Incident Response alongside Automated Diagnostics means empowering your first responders with deep diagnostic data about incidents in your AWS environment, for instance, to quickly triage problems. For further insight into the benefits of Automated Diagnostics for AWS and tactics to improve your company’s incident response, watch this webinar session.
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