Retail BORIS (Buy online, return in-store) - Mitigating risk margins

Inventory stuck in an inefficient returns process increases costs, impacts customer service, and dilutes margins; something retailers cannot afford in today’s fast-paced, unpredictable market. Watch this webinar replay jointly hosted by Thought Provoking Consulting (TPC) and Board as SMEs in the retail and supply chain speakers (listed below) talk about exploring how to mitigate the margin dilution by managing costs and inventory from returns more effectively. Speaker Panel: Richard Hyman - Strategy Partner, Thought Provoking Consulting; Lara Battinson - Senior Consultant and Head of TPC's Merchandise Planning practice; David Food - Head of Supply Chain Marketing, Board International