5 Things Every Retail CIO’s Team Should Do This Year

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Presented by

Tom Murphy, Chief Strategy Officer, Silk and Simon Palmer, leading Retail CIO

About this talk

Silk hosts  Simon Palmer, a leading retail CIO with 25 years of experience in IT transformation and data strategy, most recently heading up the IT and Data teams at Frasers Group, a high-end UK retailer. We asked Simon to discuss in-depth the top 5 things retail CIOs and their teams should take on this year to adapt and thrive in this exciting new world of omnichannel retail. Simon will go all-in on his top list of priorities and provide actionable advice for IT leaders on the following: - Leveraging technology as a competitive differentiator - Get your customer buying habits, inventory, and seasonality data in order  - Balance engineering resources across operations and innovation - Adopt sustainable automation for more impactful teams and efficiency gains - Leverage AI to deliver frictionless, fun, simple and relevant shopping experiences Hear from a retail industry leader on how to drive organizational success through transformative initiatives.
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