InfoTechTarget and Informa Tech's Digital Businesses Combine.

Together, we power an unparalleled network of 220+ online properties covering 10,000+ granular topics, serving an audience of 50+ million professionals with original, objective content from trusted sources. We help you gain critical insights and make more informed decisions across your business priorities.

Serving up resilience and new guest experiences at the restaurant edge

Presented by

Justin Barksdale, Distinguished Architect, Spectro Cloud; Roger Somers, Director of Operations, Nigel, High Touch Technologies; Hugh Christiansen, Enterprise Solutions Architect, High Touch Technologies

About this talk

Margins in quick-serve, casual dining, and multi-unit restaurants are tight. Even one lost hour due to a tech outage during a lunch rush or busy weekend night can have a massive negative impact. A strong edge computing deployment is the foundation for your POS, and so much more. It keeps orders flowing, kitchens firing and guests smiling, even when the WAN drops. Join Spectro Cloud and our customer High Touch Technologies to hear how they successfully deployed their Nigel enterprise restaurant management software across dozens of locations, unlocking value that every server and franchise owner and operator can feel. We’ll distill lessons from years of real-world edge roll-outs — including multinational chains you know — and show you how to: Design for downtime: build highly available edge clusters so your POS keeps humming, even if the internet doesn’t. Ship faster, safer: use zero-touch provisioning and A/B upgrades to open new stores — or swap hardware — without sending a specialist engineer. Delight guests: rapidly iterate new software features, including AI-driven experiences right at the counter.
Spectro Cloud

Spectro Cloud

4935 subscribers25 talks
K8s management uniquely built for scale
Spectro Cloud uniquely enables organizations to manage Kubernetes in production, at scale. Our Palette management platform gives effortless control of the full Kubernetes lifecycle, across clouds, data centers, bare metal and edge environments.
Related topics