Presented by
Solutions Architect (ITSM) at SolarWinds – Sean Sebring, and Prosperon Sales Manager Mon Dulay
Level up your Service Management: AI & Automation with SolarWinds ITSM
About this talk
How SolarWinds cloud-based and AI-powered IT service management (ITSM) platform can maximise productivity and accelerate resolution with lightning-fast time to value.
In this webinar on Thursday 7th September, you will discover how SolarWinds® ITSM can automate ticket classification, routing, correlation and self-service capabilities with an assistive knowledge base to increase efficiency. Learn how the Service catalogue can automate processes, manual tasks, and approvals for HR, facilities, finance, and other departments providing employee services with the new Virtual Agent demonstration led by Solutions Architect (ITSM) at SolarWinds – Sean Sebring, and Prosperon Sales Manager Mon Dulay.
Prosperon
218 subscribers9 talks
Systems, Databases, Infrastructure, ITSM, Observability & more...
Prosperon is an Elite Partner of SolarWinds and partner with NetBrain. With over 20 years experience, SolarWinds Certified Engineers and even some SolarWinds Thwack MVP's amongst us, Prosperon is a leading provider of IT Management solutions in Europe; helping customers to maximise their investments in existing monitoring solutions whilst exploring new technologies to address other pain points.
We talk all things Networks, Systems, Databases, ITSM, Infrastructure, Observability - and more! Webinars are led by our team of experts discussing SolarWinds and NetBrain tools, from which we often welcome guest speakers.