Name: ITAM’s past, present, future | Part 2—How to define your role in ITAM’s future
Start: 2023-03-30T17:30:00Z
End: 2023-03-30T17:31:03.000Z
Location: BrightTALK
Rating: 1

Systematically manage the technology asset lifecycle to increase utilization, reduce costs, and mitigate asset risk.

Explore 8 different ways you can reduce software costs. Hear from ServiceNow experts on how companies that adopt a comprehensive software asset management approach save money and manage their assets to their full potential. By reducing license utilization waste and redistributing software budgets to support strategic business initiatives, your IT organization can accelerate a modernization, contributing directly to growth.

8 Ways to Save with Software Asset Management

Under pressure to further take out technology costs and reduce the risks associated with your assets? It's a team sport. See ways the CIO, Enterprise Architect, and Asset Manager work together to achieve company goals, optimize technology spend, and ensure continuous governance for ongoing success. You'll learn how the ServiceNow platform drives effective collaboration and delivers significant benefits with IT Asset Management (ITAM), Enterprise Architecture (EA), and Strategic Portfolio Management (SPM).

Reducing IT asset costs and risk – it’s a team sport

Explore the capabilities of ServiceNow's Enterprise Asset Management (EAM) solution, designed to address logistics and supply chain management challenges within the U.S. Federal Government. This session is designed for government professionals responsible for optimizing asset management strategies in a variety of environments, from standard to the more challenging. We will examine how ServiceNow EAM can streamline the asset lifecycle, from procurement to warehousing, deployment, maintenance, and disposition.

Key Takeaways:
• Streamlined Warehousing and Strategic Deployment
• Effective Maintenance and Disposition
• Scalability and Adaptability

Join us to redefine your approach to asset management with ServiceNow EAM, embracing efficiency and strategic foresight in federal logistics.

ServiceNow EAM: Transforming Logistics for U.S. Federal Agencies

ServiceNow has been partnering with Agencies over the last decade to improve their resiliency and today with Enterprise Asset Management.

Emergency preparedness is crucial for ensuring the safety and resilience of Agency efforts in the wake of unexpected interruption to the global communities they support including natural disasters, emergencies, and even war-related crisis. Effective Enterprise Asset Management (EAM) plays a vital role in enhancing preparedness efforts by optimizing the utilization of resources and infrastructure. Join us to learn more about how 

ServiceNow can partner with your federal agency’s operations, business decisions and overall agility efforts. Whether you’re new to ServiceNow or looking to expand its utilization within your organization, this webinar will provide valuable insight into the real-world application of dependable Enterprise Asset Management. Make the Now platform your partner as you navigate this journey.

Amplifying Emergency Preparedness of Enterprise Asset Management with ServiceNow

In today’s rapidly evolving tech landscape, preparing for and managing the risks associated with AI is crucial. Join our webinar, Effective AI tech asset management and risk mitigation, where ServiceNow experts will discuss essential strategies for applying AI within the context of asset management to prepare for AI efficiencies and the risks when managing technology assets.  

You’ll leave with: 

- Knowledge of how to prepare for AI  
- Risk management processes for technology assets 
- Strategies for maximizing value from AI with your tech assets  
- Don’t miss this opportunity to strengthen your AI knowledge in asset management. Register Now.

Effective AI tech asset management and risk mitigation

Dive into ServiceNow’s transformative approach to Fleet Management in our upcoming Enterprise Asset Management webinar. In this webinar we’ll cover how ServiceNow Enterprise Asset Management combines systems, services, and software to optimize the utilization of assets for better productivity and cost management. Discover how ServiceNow’s workflow capabilities can streamline your Fleet operations, ensuring efficiency and cost-effectiveness across your enterprise.

Key Takeaways:
• Maximize asset utilization while reducing downtime
• Reduce costs associated with maintenance and asset lifecycle management
• Consolidate operational applications with a single technology system, standardized processes across the business

Whether you’re new to ServiceNow or looking to expand its utilization within your organization, this webinar will provide valuable insights into maximizing its capabilities for holistic Fleet Management. Don’t miss this opportunity to take your Fleet management processes to the next level with ServiceNow.

Maximizing Fleet Management with ServiceNow

This short, 32-minute webinar explores why you would want to mature your ITAM practice on an intelligent platform for business transformation. And that means consolidating or moving off your point solutions, such as Flexera. You may find yourself, however, clenching your teeth or fists, knowing that such a move won’t be easy. There is a better way with Cask, a ServiceNow Partner.  Cask calls this SAM Shift and it will help you migrate thousands of licenses per hour versus one license every 30 minutes. And once you’ve made the move, our Cask expert gives best practices for giving your ITAM program momentum. Learn more now from our Cask and ServiceNow experts.

Automate your migration from Flexera to ServiceNow

Federal Healthcare Agencies continually plan, acquire, deploy, monitor, and retire assets—including the medical devices, lab equipment, or consumables needed to provide exceptional care, research, and services to citizens across the country. In this medical device webinar, we will explore some of the common challenges healthcare professionals face with asset management, and how Enterprise Asset Management can help improve operations, automate tasks, and more importantly, keep clinicians, lab technicians, and patients happy and in good care.

Key Takeaways:
• How EAM can help medical, and lab workers maximize what assets they have, assets they need, and where the assets are located. 
• Critical maintenance and contract management for medical and lab assets.
• Reducing costs by aligning assets to EOL, EOS dates, and only purchasing what you need. 
• Understanding critical out of the box workflows included with EAM to expedite requests to meet critical deadlines.
• Demonstration of Asset management workspace and critical dashboards.

Medical Device Management with ServiceNow

Software Asset Management (SAM) providers are disappearing or being bought up, new providers are entering the market. This also increases concerns among end users, especially if the future of a tool is unclear, or if it no longer meets increased requirements. Join Rich Gibbons from The ITAM Review and a panel of speakers on Thursday, 16th May 2024 at 4pm BST for a webinar where we’ll discuss with you possible steps to deal with changes that might affect your tech stack in the future. Together, the panel will help your organization:
• Understand the change process
• Explore the reasons behind change
• Define any consequences changes have for your organization
• How to we deal with SAM market changes as a company
• How to successfully implement a strategy for future tech stack planning

ITAM Review: SAM Tool Markets in Motion

In this demo-based session, see how ServiceNow® is helping companies enhance operational efficiency, improve service delivery, and achieve a faster and a more successful transition to the cloud. The ServiceNow platform helps plan, scale, and operate in the cloud in better and safer ways.

Featuring Now Assist for ITOM, Enterprise Architecture Workspace, Strategic Planning Workspace, Cloud Cost Simulator, Cloud Services Catalog, Service Operations Workspace, Cloud Visibility and Observability, Vulnerability Management, & Cloud Cost Management.

Accelerate cloud transformation: Innovate in the face of rising costs

What does it take to be a world class technology organization? The pace of change is accelerating. The remit for the CIO is expanding, reaching into every part of the company. The CIO must drive better business outcomes, deliver business agility, and help their organization deliver against goals. 

In this session, will learn from customers who are successfully transforming digital operations. In addition, get a peek into new ServiceNow® technologies (incl. GenAI) that will help: 

1. Deliver strategic tech initiatives
2. Optimize tech spend
3. Automate & accelerate tech service operations

IT/Cloud Keynote: Customer perspectives on IT strategies to digitally transform

Efficient IT asset management requires tight collaboration between teams and departments. With GenAI-built Now Assist, automate critical tasks such as hardware and software request fulfillment through Virtual Agent. Explore how ServiceNow can improve visibility of the asset estate across software, hardware, and cloud investments, drive collaboration across teams, and bring in c-suite to set goals & define priorities using the Asset Management Executive Dashboard. Learn practical ways your organization can optimize asset costs and maximize utilization with the help of an intelligent platform.

Drive the technology asset lifecycle with AI powered workflows

While we love to celebrate explosive growth at ServiceNow®, to continue scaling, it's critical to watch our margins and costs. But we can't do that without clear visibility of spend. In this session, we'll share how the Now Platform® makes data easily visible so we can assess and build optimization strategies into everyday work. Learn the strategies we're implementing, like using app rationalization, to optimize IT costs every day...not just every so often! See how everything we do is tied directly to our own Now Platform so we can capture the right data and make smart decisions that cut costs.

Now on Now: How we're optimizing costs in IT using the Now Platform

Join Brian Solis, Head of Global Innovation at ServiceNow and friends Allie K. Miller, AI Entrepreneur, Advisor, Investor and Conor Grennan, Head of Generative AI at NYU Stern as they kick off this 5-part series with a lively and empowering session that explores how to shift the digital transformation narrative towards ROI and growth, powered by AI. You’ll hear key learnings and actionable next steps to get you started on your AI-first journey.

Unlocking the Exponential Power of an AI-first Enterprise

Effective management of software and hardware contracts is paramount for organizations seeking to optimize their asset utilization, control costs, and ensure regulatory compliance. 

In this webinar, we’ll dive into the complexities of contract and renewal management and equip you with the knowledge and tools to navigate these challenges successfully. Join ServiceNow and ITAM Review as we dive into the basics of contract and renewal management. Together we will:

 ·      Explore the various stages of contract management from contract creation to negotiations and renewals

·      Unveil the day-to-day contract management challenges hardware and software asset managers face

·      Share best practices to tackle these challenges head-on, helping you mitigate risks tied to non-compliance and unexpected costs

·      Discover how organizations can streamline contract management processes and embed intelligence into their operations

Back to Basics: Contract and renewal management for HAM and SAM

As cloud services become the backbone of digital operations, many organizations struggle to manage cloud costs efficiently. A truly robust cloud cost-management strategy can help provide a way forward to moving resources to cloud and tracking costs. With ServiceNow you can apply cloud cost management and FinOps practices across the entire cloud journey and cut through technical debt to reduce time to value for cloud investments. 

Join Rich Gibbons from ITAM Review and Abhi Roy and Rohan Tyagi from ServiceNow as we learn how successful teams are utilizing ServiceNow’s Cloud Cost Management to: 

- Plan cloud migration by reducing software, cloud, and hardware costs 
- Establish cloud cost management to scale cloud processes 
- Optimize and manage cloud costs across multiple clouds

From Planning to Performance: A Cloud Cost Management Roadmap

Every government agency, military branch, and law enforcement department relies on a range of physical assets, from the supplies and consumables used to provide civilian services to facility systems abroad. While the volume and complexity of enterprise assets used continue to multiply, organizations are stifled by manual processes and workarounds that hinder visibility into the complete asset estate. Dive deeper into some of the common challenges government organizations face managing their physical assets and how ServiceNow Enterprise Asset Management can solve complexity in this arena through automated workflows on a single platform.

Enterprise Asset Management for Government, Military, and Law Enforcement

From aging assets to complex maintenance requirements, asset managers in the manufacturing industry are tasked with ensuring optimal performance while minimizing downtime and mitigating risks, all while working toward improved productivity, lowered maintenance costs, and overall operational performance. Dive into the complexities of managing a diverse range of assets, including operational technology, machinery, equipment, and technological infrastructure within a manufacturing environment. Discover how ServiceNow Enterprise Asset Management can help improve operations and automate day-to-day tasks specific to manufacturing organizations.

Enterprise Asset Management for Manufacturing

This demo will show how you can leverage ServiceNow’s Enterprise Asset Management to reduce costs, lower audit risks and improve asset data quality of your physical business assets. It will also delve into how you can automate common processes in the asset lifecycle. Join us to see this new product in action and how it relates to other asset management products and integrates on the ServiceNow Platform.

Enterprise Asset Management on the ServiceNow Platform

In today’s economic environment, organizations are looking for better ways to manage their enterprise assets—specifically to reduce capital costs, drive enterprise efficiencies, and improve and simplify regulatory compliance processes. But most companies today lack the digital tools necessary to handle the rapid pace of change. That’s where ServiceNow Enterprise Asset Management (EAM) comes in. EAM offers opportunities for companies to glean real-time insight into assets as they apply to financial, compliance, and operational needs. Learn more in this session about how to maximize the return on enterprise assets with ServiceNow EAM. You’ll hear about ServiceNow’s three pillars of EAM, plus: 
• Analytic tools that provide real-time data to extend the use and life of physical assets 
• Informed strategies for improved end-to-end asset lifecycle management 
• Risk scoring to prioritize next steps for mitigating enterprise asset vulnerabilities

Maximize the return on enterprise assets with ServiceNow EAM

In a survey, 81% of C-suite revealed that environmental, social, and governance (ESG) assessment and management is a top responsibility at their organization. ITAM teams have a unique opportunity to achieve this goal by implementing more sustainable approaches to how assets are used and managed.

Attend this session, Drive ESG outcomes with ITAM, as we define ESG and share how you can:
• Optimize consumption, reduce e-waste, and properly dispose of your assets
• Mobilize your ESG strategy in areas of privacy, responsible sourcing, e-waste management, and workplace safety
• Gain measurable outcomes by using a single system of record and action—driving your ESG initiatives to optimize processes, creating long-term value and impact

Drive ESG outcomes with ITAM

Join Rich Gibbons from The ITAM Review and Srinivas Ramanujaiah, Sr. Principal Product Manager – ITAM, ServiceNow, where they will take it back to the basics of BYOL—what is it, what are its benefits and challenges, and when to know if it’s time to make the move.

The session will cover:
• What the BYOL process looks like and challenges to be aware of
• Best practices to consider when jumpstarting your transition from on-premises to cloud
• Ways to optimize and automate BYOL

Back to BYOL Basics

If you’re considering a cloud migration strategy for your company, ServiceNow is here to support you. Our cloud-agnostic approach enables your teams to provide and monitor secure, compliant cloud resources at reduced cost and risk. To find out more, join this session Cloud migrations 101: Plan, scale and operate cloud. 
Our speakers will discuss: 
• The basic components of cloud migrations  
• How the Now platform automates workflows onto a single thread  
• Operating in the cloud with strategy, visibility, and security

Cloud migrations 101: Plan, scale and operate cloud

You know that adage, “do more with less”. Hmmm, we’d rather turn that on its head and instead do more with more of your assets. However, we can only do more if we automate the lifecycle of our assets. But what kind of asset lifecycles can we automate? German Bertot, VP and General Manager of ServiceNow’s Asset Management business unit, will give his insights into the industry and what customers are requesting to address all their technology and enterprise assets. See how managing all asset types can reduce spend, improve experiences, minimize risks, and make your work more productive and meaningful. Start this day off right – with a broader view of how much more you can do with your assets.
 
Key takeaways:
• Automate lifecycles for more of your assets
• Use your asset data and workflows to do more across your organization
• Build business and strategic value around your assets and your asset management team

Do more - with more of your assets

It’s an all too familiar story: a high-risk vulnerability has started to be exploited in the wild and is making headlines, leaving security teams in firefighting mode knowing a full vulnerability scan can take days, or even weeks! That may not be fast enough considering the longer it takes, the greater the risk. Fighting fire doesn’t have to be the norm. It is possible for security and SAM to team up in a more collaborative way and in this webinar we’ll share how. 

Join Rich Gibbons from The ITAM Review, Shankar Viswanathan, Sr. Principal Product Manager, ITAM, ServiceNow & Karl Klaessig Director of Product Marketing, Security Operations, ServiceNow to learn more about:
• Where SAM and Security priorities overlap
• What each team needs to successfully secure systems and data
• How to build the bridge between SAM and security from a technology, people, and process perspective

Building the bridge between SAM and Security teams

In this short demo, we demonstrate what you can do to pull your executives—like your CIO or CTO—into your asset estate. Give them a dashboard for all their assets along with the goals and successes of your asset management team and see how they view the work your team does. This demo also includes how your Enterprise Architects can tie your strategy to your assets and rationalize what you have. Make sure you see this one and pass it along to others in your organization who could use the added insights.
 
Key takeaways:
• See the Asset Management Executive Dashboard in action
• Know how your teams can show off their successes and track to goals
• See how application portfolio management plays into the broader picture for optimizing assets

Your executives need to know - so show them everything

If you showed your boss a way to save millions of dollars per year, what would that mean for you? Promotion? Bonus? This session is designed to show you how. 

Learn how running Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Insights will offer you complete visibility into all your IT assets across both on-prem and multi-cloud environments. You’ll also explore: 
• How to mitigate compliance risks and enable proactive cost-reduction planning 
• How to connect departments and automate the end-to-end IT asset lifecycle via a single platform 
• How to save millions with actionable insight across the enterprise 
 
It’s time to optimize software, hardware, and cloud utilization, while accelerating IT service delivery and focusing resources more efficiently.

Insights and advice from our consultants

The acceleration of digital transformation has put an increased focus on how technology supports business strategy. With the growing size and complexity of application portfolios, many organizations are unaware of the technologies they own, who’s using them, and their associated cost. In this session you will learn how to best undertake an application rationalization, migrating applications to the cloud, and how to assess the risk levels of your critical applications from outdated technology with Application Portfolio Management (APM). We will also help you identify how APM and ITAM work together to drive initiatives to optimize your asset investments and reduce hardware, software, and cloud resource costs.

Key takeaways:
• Accelerate application modernization by rationalizing and migrating tools  
• Align application portfolio to your business strategy 
• Reduce cost and risk, enforce technology standards, and eliminate your technical debt

Optimize business application portfolios with APM

Assets are the lifeblood of an organization’s operations. Baseline asset management including acquisition, maintenance, support, and disposal is a business imperative and a board-level initiative for many organizations. The next generation requires a hybrid of in-depth hardware & software inventories, preventative & predictive monitoring, security & data breach protection, and comprehensive risk controls to achieve operational excellence. Our panelists will discuss their digital transformation journeys and how to move forward with an integrated, innovative, and optimized plan to comprehensive asset management.

Next Generation Asset Management: Integrating with Security and Risk Strategies

Gain a greater understanding of how your asset data and workflows can benefit more people and teams in IT and beyond. Asset management should always save you money and make your processes better, but what if you want to go beyond these table stakes benefits? These ITAM advantages only happen when your data is integrated, and processes work together. See what asset data organizations are leveraging and sharing across their IT teams and what it would take for you to empower more of your organization.
 
Key takeaways:
• Assess and build the foundation for a wholistic management of all your assets
• Understand the five key people and teams you can help and influence 
• Follow the asset journey where many teams and people interact with technology assets
• Know what the next steps are to level up your asset management

Leveling up with your asset data – making friends and influencing teams

In this 2-part series, we’ll explore the past, present, and future of ITAM. In this first session, we’ll explore compliance, cost, risk, security, and how asset management makes a difference for each. We’ll look at ITAM’s past to understand how we’ve reached the present and consider how businesses are changing. Across organizations, ITAM can be a driving force in many areas but understanding where you are and where you’re going is key. We’ll also consider how to build and maintain the skills and relationships that will help us address the ongoing move to the cloud and hybrid working. 

A few conversations you’ll want to be a part of include:
• Compliance – is it getting easier?
• How does automation and machine learning help?
• What steps will help you strengthen security and avert risk?
• Three things that will help you move to the cloud
• Actions you can take to keep at the top of your ITAM game

Join us for tomorrow’s session where we’ll have a conversation about what ITAM will look like in 5-7 years, the future of cloud technologies, who you’ll need to align with for success, and the steps you can take to prepare yourself and your organization.

ITAM’s past, present, future | Part 1—Is it all about spend, compliance, & risk?

Everyone is being subjected to massive change, whether it’s the variety, level, or pace of change – or all three. How we transform our digital operations will determine how well we adapt, survive, and even thrive during these challenging times. In this keynote session, Juliana Beauvais, Director of Asset Management Product and Solution Marketing, will take us through the three areas where we can transform digital operations – including how to strategically plan and rationalize, create quicker responses with better experience, and optimize technology investments. This keynote session is the perfect one to kick off your experience with this Optimizing Asset Investments virtual summit.
 
Key takeaways:
• How to deal with the variety, level, and pace of change
• Transform digital operations with planning, faster service operations, and integrated asset management
• Build on asset management to further reduce costs and risks

Transform your digital operations to react and respond faster to change

IT Asset Management Virtual Summit

Continuing from yesterday’s session in this 2-part series, we’ll have a conversation about what ITAM will look like in 5-7 years, the future of cloud technologies, who you’ll need to align with for success, and the steps you can take to prepare yourself and your organization. 

The future of asset management is in your hands. Will it be an easy or difficult transition? Today, we’ll explore ways in which you can prepare for the future – cloud management, working with executive teams, raising your profile, and continuing to elevate the strategic importance of ITAM.

Topics we’ll explore include:
• What ITAM looks like in 5-7 years
• How clouds will continue to impact organizations
• What expertise and departments you should align with now for future success
• How to raise your profile with more business savvy presentations
• Key KPIs to start tracking now

ITAM’s past, present, future | Part 2—How to define your role in ITAM’s future

ITAM

Asset Management

IT Service Management

Automation

Lifecycle Management

software licenses

Cloud

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IT Security

Increasing expectations for good governance, effective risk management and complex demands for corporate compliance are presenting a growing challenge for organizations of all sizes. Join industry thought leaders as they provide you with practical advice on how to implement successful risk and compliance management strategies across your organization. Browse risk management resources in the form of interactive webinars and videos and ask questions of expert GRC professionals.

IT Governance, Risk and Compliance

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Information Technology

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Procurement and Sourcing

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

ITAM’s past, present, future | Part 2—How to define your role in ITAM’s future

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ServiceNow IT Asset Management