Name: Using Microsoft Copilot to Transform Your PSTN Phone Calls
Start: 2024-06-11T14:00:00Z
End: 2024-06-11T14:01:02.000Z
Location: BrightTALK
Rating: 5

Ribbon offers IP and Optical Networking equipment and secure cloud communications solutions.  Find out more at rbbn.com

AI continues to dominate the networking landscape in 2025, but what impact will it have on future developments? The network edge is expected to play an increasingly significant role as AI model training in the core transitions to inference at the edge. This webinar will discuss the importance of the edge in AI advancements and explore how service providers can leverage their prime assets—space, power, and network infrastructure—to support this rapidly growing application.

Join us on Wednesday, March 19th to learn:
   -  What is the impact to the network on AI inference vs training
   -  How the Edge is defined and how it will play a big role in AI
   -  How will DCI be important in these trends
   -  How can service providers capitalize on these trends

How DCI to the Edge will be important for AI

Matt Hurst, Senior Director of Global Cloud aaS Solutions at Ribbon Communications, and Tom Arbuthnot, MVP and Co-Founder of Empowering.Cloud will explore the pros and cons of SBC as a Service:

 -  Learn how Ribbon's SBC as a Service enhances communication efficiency, reliability, and security
 -  Understand the benefits, challenges, and implementation strategies of adopting SBC as a Service
 -  Real-world examples of SBC as a Service working in customer environments

SBC as a Service - The efficient and flexible way to deploy cloud voice globally

When creating a fiber access network, it's important not to limit its possibilities.  As network architectures have evolved, there are opportunities to unlock new revenue streams both now and throughout the operational lifespan of your network.  In an increasingly competitive digital landscape, low latency has emerged as the critical differentiator between successful enterprises and those lagging. 

Join Ribbon on Thursday, December 18th as we discuss these top considerations and pitfalls.
 
   - How to avoid revenue caps in your fiber network!  
   - How evolving network architectures can open new revenue streams
   - The importance of low latency and how it will separate you from your competition
        - Telemedicine wearable / implanted devices
        - Advanced sensory input devices
        - 1 Millisecond is worth $100M Annually
   - How to leverage your OSP and access investments to build capacity, service awareness, and the lowest possible latency.

Fiber Network Planning Pitfalls:  What Your Access Vendors Aren't Telling You

Attention is growing in the market towards developing infrastructure capable of accommodating the rising demand and scale of AI. Furthermore, there is a rising trend in the planning and construction of edge data centers located nearer to end users, aimed at addressing the high power requirements of GPUs and the ongoing transition of enterprise IT toward cloud solutions.
 
These emerging data centers are being built further away from existing data center clusters in pursuit of ideal infrastructure, and in particular, the availability of power.  These emerging data centers will need 400G/800G DC Interconnect (DCI) back to major data center hubs or major exchange points. 
 
This webinar will cover all of the below and more:
  - Key trends driving data center interconnectivity (DCI)
  - Evolving DCI architectures for service providers and enterprises
  - How to optimize networks to meet market trends
  - and more!

AI and the Demand for Data Center Interconnectivity

Over 80% of commercial Microsoft Office users are regularly using Teams. But at the same time, less than 6% of Teams users are regularly making PSTN calls using Teams Phone. So, why not more?

Getting the most out of your Teams instance requires not only an understanding of the technology but also an understanding of your users and leaders. During this webcast, you’ll learn about the key criteria for success in your Teams phone migration. The session includes a real case study which will shed light on how to overcome common challenges.

Tune in now to discover how your organization can:
- Build consensus related to project success metrics
- Decide when & if you need to integrate existing solutions
- Mix and match PSTN connectivity options

Best Practices for a Successful Teams Phone Migration

Utilities today are focused on the 3-Ds: de-carbonization and the transition to renewable energy; de-centralization of energy resources and infrastructure; and digitalization, with smart systems, grids, and substation modernization.

In addition, the need to integrate IT & OT networks puts the pressure on to increase efficiencies - but it also creates a world of possibilities for next-generation utility, flexible to new telco service offerings and revenue streams.

In this webcast, industry experts will discuss the transition and modernization of legacy TDM networks and how these services can be supported going forward. Tune in now to learn:
- How legacy SCADA and SONET services can coexist with next-generation communications solutions
- How to avoid outages and ensure stability in the face of threats
- How to use defense in depth in your network architecture to maintain happy customers and consistent revenue

Modernizing for the Future with Network Solutions

Not only are businesses losing millions of dollars to hackers running up toll-free charges and stealing telecom services, these same bad actors also harass employees with nuisance calls or phishing attempts. Worst of all, some are stealing your brand to make fraudulent calls to customers and are threatening your organization’s reputation.

Ribbon Communications has helped banks, universities, hospitals, and Fortune 5000 companies of all kinds:
      ·  Eliminate nuisance calls that tie up contact center agents, harass hospital patients, and distract busy employees.
      ·  Spot and stop phishing calls
      ·  Mitigate toll-free termination fraud
      ·  Catch employees abusing or stealing telecom services
      ·  Add branding to outbound calls to help customers determine legitimate vs fake calls.

Join us on October 17th for a 45-minute webinar where we share real use cases and real solutions.

Managing Nuisance Calls, Toll-Free Fraud & Brand Pirating

In this webinar, you’ll learn how Microsoft Copilot enables you to remember the key takeaways and action items from any phone call. Gone are the days of taking notes by hand, as Copilot will transcribe your calls, summarize them for you, and can answer specific questions related to each call.

Join Ribbon and Teams guru Kevin Kieller to see the Copilot experience in action and learn how Copilot integrates with Teams Phone to solve your real business problems. This session covers:

- Copilot transcription & call summaries
- The desktop experience vs mobile and desk phone
- Copilot services available during and after a call
- All that legal stuff around recording your calls
- Microsoft Copilot licensing How you get started with Teams Phone

Using Microsoft Copilot Transforms your Phone Calls

Successfully migrating Cisco Unified Communications Manager to Webex Calling requires a proactive approach for PSTN access management and dialplan transition. Key requirements include ensuring reliability and performance of voice traffic as well as maintaining support for local site survivability to ensure resilience. Service providers certified for Cloud Connect for Webex Calling offer a seamless way for organizations to take advantage of the benefits of cloud calling while minimizing risk.
In this webinar we’ll share insights and best practices for migration of Cisco on-premises, and cloud-hosted calling to the cloud and deliver practical guidance to ensure success.

Migrating Your Cisco CUCM to the Cloud

Join Lightwave in collaboration with experts from Ribbon and Dell'Oro Group for an exclusive webinar on the cutting-edge advancements in high-power coherent transceiver technologies. Discover how these innovations are redefining traditional network building blocks and paving the way for new network architectures.

This talk will cover:
• The toolbox of coherent pluggables
• The cost and flexibility tradeoffs of deploying in routers vs. transponders
• The critical role of the Open Line System (OLS)
• Use cases showcasing various architectures
• How to use a unified operations framework for end-to-end service provisioning with full optical path visibility across all architectures

Don't miss this opportunity to stay at the forefront of network evolution and optimize your IP and optical network resources.

Unlocking the Future of IP and Optical Networks

Being a voice service provider is challenging. Many regional and rural service providers are constrained by legacy TDM networks that are expensive to maintain, are well into their late lifecycles, are becoming a burden to administer and manage due to resource shortages and therefore pose risks to their business vitality.

Continuing changes are experienced with vendors and products that seemingly constantly enter and exit the market. Ribbon offers a comprehensive transformation portfolio tailored to regional and rural providers.

Ribbon knows how to converge disparate networks, replace costly legacy switching, and operationalize new environments that meet the requirements of the latest broadband-first business models. And, unlike many competitors, Ribbon understands your market requirements, based on decades of supporting regional and rural providers.

Voice Solutions for Regional & Rural Service Providers

Ribbon’s IP Optical network solutions transports services intelligently according to their performance needs. The solutions are:
Service Aware – Transports services according to their performance needs.
Secure – Protects the network from deliberate or unintended misuse.
Low Code Automatable – Puts automation into the hands of network operators.
Forecast Tolerant – Adapts network resources to changing service demands.
Lowest TCO – Makes the most cost-effective use of IP Optical resources.

Learn more at  https://rbbn.com/middle-mile

The Intelligent Middle Mile

Broadband Aggregation and the Intelligent Middle Mile

Broadband Aggregation

Muse orchestrates your IP and Optical network and can manager 3rd party NEs. 
Get more info - https://ribboncommunications.com/muse

Domain Orchestration - Detailed Demo

Ribbon Learning Enabled Automation Program (LEAP) offers a faster, more efficient, and easier solution that seamlessly automates call flow testing and deploys and upgrades software.
Learn more - https://rbbn.com/leap

LEAP Automated Call Flow Testing

Would you operate a network with zero visibility?
Don’t risk it, visualize your network and get ahead of the storm with Ribbon Analytics.
See more - https://rbbn.com/products/service-provider-products/analytics

Visualize Your Network

Muse Domain Orchestration demo of setting up workflows for IP and Optical Networking

Automation Workflow Demo for IP and Optical Networking

Deploying voice communications over the Internet or using third-party services to host voice subscribers has the potential to create quality, security, and business continuity concerns. Service providers need to take proactive measures to prevent potential issues. Ribbon’s Intelligent Edge™ solutions are deployed at the edge of a customer’s network to give communication service providers a better way to monitor, manage, and secure voice traffic as it enters and exits a provider’s network and/or an end customer’s site.

Join Ribbon experts on June 26th as they discuss all of the below and more:

  - Simple, Cost-effective, and Secure solutions for use with Hosted Cloud Communication Services
  - The Importance of Local Survivability
  - Cutting Edge Cloud-Based Network Management for Traffic Analysis, Routing, and Remediation.
  - Scenarios for Private Network or SD-WAN
  - Options for FXO and FXS ports, LTE WAN backup, and Power over Ethernet.

Securing Your Cloud Voice Communications

Ever been in a rental car listening to an important call while trying to find the airport exit? You’re trying to listen, respond, and drive – without cursing or crashing… What’s the chance you’ll remember the key takeaways or action items from that call? 

Microsoft Copilot can fix that and make any business call more productive. Join Ribbon and Teams guru Kevin Kieller on June 11th at 10 AM EDT/ 15:00 BST to see how Copilot integrates with Teams Phone to solve real business problems. 

Kevin is going to show you the Copilot experience and explore:

• Copilot transcription & call summaries
• The desktop experience vs mobile and desk phone
• Copilot services available during and after a call
• All that legal stuff around recording your calls
• Microsoft Copilot licensing

Plus, Kevin and Ribbon will discuss how you get started with Teams Phone if your organization hasn’t made the jump.  

We’ll also leave time for your questions.

Using Microsoft Copilot to Transform Your PSTN Phone Calls

Teams

Microsoft

Microsoft Teams

Microsoft Copilot

PSTN

Teams Phone

Teams Meetings

Direct Routing

Microsoft 365

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Using Microsoft Copilot to Transform Your PSTN Phone Calls

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