Name: Surviving a Cloud Phone Outage – Comparing Teams, Webex & Zoom Phone’s Local Survivability Solutions
Start: 2025-06-04T15:00:00Z
End: 2025-06-04T15:00:59.000Z
Location: BrightTALK
Rating: 5

Ribbon offers IP and Optical Networking equipment and secure cloud communications solutions.  Find out more at rbbn.com

Join us for an inside look at how our Fortune 500 enterprise customer revolutionized its voice security workloads with cloud native and automation. Discover why more enterprises are embracing cloud native architectures to economically secure their contact centers and unified communications. 

Customers are telling us:   
·       We don’t want to manage server farms and data centers.
·       We want our SBCs in the same public or private clouds as our Unified Communications (UC) and Contact Centers (CC).
·       We’re tired of rising virtualization license costs.
·       We want to deploy voice services with the same automation pipelines we use for other applications, leveraging CI/CD, SecOps and DevOps practices.
 
Ribbon’s cloud native Session Border Controller (SBC) addresses these needs and goals by  eliminating hardware maintenance, freeing organizations to focus on strategic goals. It enables automated deployments and SecOps integration with advanced cloud-native features. It empowers IT teams to manage communications apps on unified infrastructure.

Ribbon cloud native SBC is already tested with nearly every UC and contact center vendor. Still using Oracle, AudioCodes, Cisco, Avaya or Metaswitch SBCs? Join us to see the difference between what you have and what you need!

Cloud-First Communications Deserve Cloud Native SBC

The primary mission of optical networks is transporting 100GbE traffic, and soon, 400GbE traffic. Some popular solutions have a less-publicized aspect that can lead to abandoned spectrum. The webinar shows how to avoid that. It explains how to build a future-proof optical network on an organized spectral plan that accomplishes two goals simultaneously: optimizing for performance for dense traffic and long distances and optimizing for power and cost everywhere else.

Key Topics for Discussion:
Importance of being 400GbE ready.
How new 400G ZR+ changes the economic equation.
Optimizing transport for performance versus optimizing for power and cost.
Tradeoffs between line rates and channel widths (what they don’t tell you).
How to have your cake (best transport solution today) and eat it too (on a future-proof network).

Building a Future-proof Optical Highway with 400G ZR+

Automation is one of the main considerations when defining a cloud strategy. It is essential that enterprises implement automation within their cloud infrastructure so that they can not only enhance efficiency and generate opex savings, but also to scale operations and improve service delivery to their customers. Despite its importance, automation still has its challenges. Organizations must know how to automate tasks across often complex cloud architectures, in addition to meeting security expectations and navigating implementation costs. During this session, speakers will delve into automation essentials and discuss key tools, such as artificial intelligence (AI) and machine learning (ML) in automating cloud platforms.

Understanding Automation Essentials Challenges, Solutions and Beyond

Learn how Stir Shaken works with Attestation

STIR SHAKEN – What is Attestation?

With the advent of AI, more and more data centers are being built at the edge. These data centers need to be interconnected with each other — and back to the core — with high-speed connectivity.  Data center operators have multiple deployment options including managed wave, private build and the re-emerging Managed Optical Fiber Networks (MOFN) option.  This webinar will provide an overview of these 3 options and provide guidance to service providers and integrators on the MOFN option which can be a powerful tool in pursuing this market.

What you will learn:
- Different deployment models for DCI including managed wave, private build and MOFN
- Pros and cons of each model and why MOFN is re-emerging as a “best of both worlds” option
- Situations where MOFN can be the best fit
- Considerations for service providers and integrators to position a MOFN DCI option

Managed Optical Fiber Networks (MOFN): A Solution for Your DCI Customers

As an operations leader, you are constantly asked to do more with fewer resources. Join us on April 29th to learn how your peers are successfully leveraging cloud native and end-to-end automation to minimize manual labor and lower OpEx.

Many of our customers have expressed their challenges in swiftly launching new services, maintaining compliance, or managing subscriber churn. How does one maintain business continuity in the face of expertise shortages and security concerns?

Ribbon re-architected voice communications solutions to make it easier for you to support the diverse business requirements of:
     -  Enabling faster rollouts with low-maintenance windows
     -  New enterprise or end subscriber service
     -  Enhanced security, and regulatory compliance (STIR/SHAKEN, Emergency calls).

We’ll also dive into how to spot the difference between real network modernization vs. repackaged software. With the right alignment and execution, you can lead your NextGen network to success!

Is There Really ROI for Moving Your Voice Network to Cloud Native?

AI continues to dominate the networking landscape in 2025, but what impact will it have on future developments? The network edge is expected to play an increasingly significant role as AI model training in the core transitions to inference at the edge. This webinar will discuss the importance of the edge in AI advancements and explore how service providers can leverage their prime assets—space, power, and network infrastructure—to support this rapidly growing application.

Join us on Wednesday, March 19th to learn:
   -  What is the impact to the network on AI inference vs training
   -  How the Edge is defined and how it will play a big role in AI
   -  How will DCI be important in these trends
   -  How can service providers capitalize on these trends

How DCI to the Edge will be important for AI

When creating a fiber access network, it's important not to limit its possibilities.  As network architectures have evolved, there are opportunities to unlock new revenue streams both now and throughout the operational lifespan of your network.  In an increasingly competitive digital landscape, low latency has emerged as the critical differentiator between successful enterprises and those lagging. 

Join Ribbon on Thursday, December 18th as we discuss these top considerations and pitfalls.
 
   - How to avoid revenue caps in your fiber network!  
   - How evolving network architectures can open new revenue streams
   - The importance of low latency and how it will separate you from your competition
        - Telemedicine wearable / implanted devices
        - Advanced sensory input devices
        - 1 Millisecond is worth $100M Annually
   - How to leverage your OSP and access investments to build capacity, service awareness, and the lowest possible latency.

Fiber Network Planning Pitfalls:  What Your Access Vendors Aren't Telling You

Attention is growing in the market towards developing infrastructure capable of accommodating the rising demand and scale of AI. Furthermore, there is a rising trend in the planning and construction of edge data centers located nearer to end users, aimed at addressing the high power requirements of GPUs and the ongoing transition of enterprise IT toward cloud solutions.
 
These emerging data centers are being built further away from existing data center clusters in pursuit of ideal infrastructure, and in particular, the availability of power.  These emerging data centers will need 400G/800G DC Interconnect (DCI) back to major data center hubs or major exchange points. 
 
This webinar will cover all of the below and more:
  - Key trends driving data center interconnectivity (DCI)
  - Evolving DCI architectures for service providers and enterprises
  - How to optimize networks to meet market trends
  - and more!

AI and the Demand for Data Center Interconnectivity

Over 80% of commercial Microsoft Office users are regularly using Teams. But at the same time, less than 6% of Teams users are regularly making PSTN calls using Teams Phone. So, why not more?

Getting the most out of your Teams instance requires not only an understanding of the technology but also an understanding of your users and leaders. During this webcast, you’ll learn about the key criteria for success in your Teams phone migration. The session includes a real case study which will shed light on how to overcome common challenges.

Tune in now to discover how your organization can:
- Build consensus related to project success metrics
- Decide when & if you need to integrate existing solutions
- Mix and match PSTN connectivity options

Best Practices for a Successful Teams Phone Migration

Network operators need to make best use of their IP and Optical network resources. During this webinar we will explain how a new generation of high power coherent transceiver technologies is allowing us to assemble the traditional network building blocks in novel ways creating new architectures. Whatever the choice, the webinar shows how to construct a unified IP Optical network at the lowest TCO.

Coherent Routing and Optical Transport – Getting Under the Covers

Utilities today are focused on the 3-Ds: de-carbonization and the transition to renewable energy; de-centralization of energy resources and infrastructure; and digitalization, with smart systems, grids, and substation modernization.

In addition, the need to integrate IT & OT networks puts the pressure on to increase efficiencies - but it also creates a world of possibilities for next-generation utility, flexible to new telco service offerings and revenue streams.

In this webcast, industry experts will discuss the transition and modernization of legacy TDM networks and how these services can be supported going forward. Tune in now to learn:
- How legacy SCADA and SONET services can coexist with next-generation communications solutions
- How to avoid outages and ensure stability in the face of threats
- How to use defense in depth in your network architecture to maintain happy customers and consistent revenue

Modernizing for the Future with Network Solutions

Not only are businesses losing millions of dollars to hackers running up toll-free charges and stealing telecom services, these same bad actors also harass employees with nuisance calls or phishing attempts. Worst of all, some are stealing your brand to make fraudulent calls to customers and are threatening your organization’s reputation.

Ribbon Communications has helped banks, universities, hospitals, and Fortune 5000 companies of all kinds:
      ·  Eliminate nuisance calls that tie up contact center agents, harass hospital patients, and distract busy employees.
      ·  Spot and stop phishing calls
      ·  Mitigate toll-free termination fraud
      ·  Catch employees abusing or stealing telecom services
      ·  Add branding to outbound calls to help customers determine legitimate vs fake calls.

Join us on October 17th for a 45-minute webinar where we share real use cases and real solutions.

Managing Nuisance Calls, Toll-Free Fraud & Brand Pirating

In this webinar, you’ll learn how Microsoft Copilot enables you to remember the key takeaways and action items from any phone call. Gone are the days of taking notes by hand, as Copilot will transcribe your calls, summarize them for you, and can answer specific questions related to each call.

Join Ribbon and Teams guru Kevin Kieller to see the Copilot experience in action and learn how Copilot integrates with Teams Phone to solve your real business problems. This session covers:

- Copilot transcription & call summaries
- The desktop experience vs mobile and desk phone
- Copilot services available during and after a call
- All that legal stuff around recording your calls
- Microsoft Copilot licensing How you get started with Teams Phone

Using Microsoft Copilot Transforms your Phone Calls

Successfully migrating Cisco Unified Communications Manager to Webex Calling requires a proactive approach for PSTN access management and dialplan transition. Key requirements include ensuring reliability and performance of voice traffic as well as maintaining support for local site survivability to ensure resilience. Service providers certified for Cloud Connect for Webex Calling offer a seamless way for organizations to take advantage of the benefits of cloud calling while minimizing risk.
In this webinar we’ll share insights and best practices for migration of Cisco on-premises, and cloud-hosted calling to the cloud and deliver practical guidance to ensure success.

Migrating Your Cisco CUCM to the Cloud

Join Lightwave in collaboration with experts from Ribbon and Dell'Oro Group for an exclusive webinar on the cutting-edge advancements in high-power coherent transceiver technologies. Discover how these innovations are redefining traditional network building blocks and paving the way for new network architectures.

This talk will cover:
• The toolbox of coherent pluggables
• The cost and flexibility tradeoffs of deploying in routers vs. transponders
• The critical role of the Open Line System (OLS)
• Use cases showcasing various architectures
• How to use a unified operations framework for end-to-end service provisioning with full optical path visibility across all architectures

Don't miss this opportunity to stay at the forefront of network evolution and optimize your IP and optical network resources.

Unlocking the Future of IP and Optical Networks

Being a voice service provider is challenging. Many regional and rural service providers are constrained by legacy TDM networks that are expensive to maintain, are well into their late lifecycles, are becoming a burden to administer and manage due to resource shortages and therefore pose risks to their business vitality.

Continuing changes are experienced with vendors and products that seemingly constantly enter and exit the market. Ribbon offers a comprehensive transformation portfolio tailored to regional and rural providers.

Ribbon knows how to converge disparate networks, replace costly legacy switching, and operationalize new environments that meet the requirements of the latest broadband-first business models. And, unlike many competitors, Ribbon understands your market requirements, based on decades of supporting regional and rural providers.

Voice Solutions for Regional & Rural Service Providers

For some organizations, a unified communications outage is an inconvenience, and for others, it could be a matter of life and death. We know that cloud-based phone systems are pretty reliable, but they are not perfect, and neither is your Internet Service Provider. So, when something goes wrong, which of the big three unified communications solutions offers the best and/or most cost-effective solution for local survivability? 

Let's compare and see! Join us June 4, 2025 
8 AM PDT | 11 AM EDT | 4 PM BST | 5 PM CEST 

Join cloud UC gurus Tom Arbuthnot & Kevin Kieller for a local survivability bake-off. They’ve engaged with Microsoft, Cisco Webex & Zoom to be sure they have the latest info on each solution. They’ll offer an unbiased view, including:
• How each solution works
• Key capabilities
• Potential shortcomings
• Cost & complexity

Please bring your questions and share your experiences.  

Hosted by Ribbon Communications, a leading provider of solutions to enable Teams Phone with SBA, Zoom Phone with ZPLS, and Webex Local Gateway.

Surviving a Cloud Phone Outage – Comparing Teams, Webex & Zoom Phone’s Local Survivability Solutions

Unified Communications

Cloud

webex

zoom

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Surviving a Cloud Phone Outage – Comparing Teams, Webex & Zoom Phone’s Local Survivability Solutions

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