Continuous Learning for Continuous Change

Presented by

Diane Magers, Experience Catalyst; Sara Keeney, Threadfin; Doug Gabbert, Threadfin; Christine Wysocki, Threadfin

About this talk

The Importance of Upskilling, Engagement and Knowledge Transfer in Digital Transformation. As organizations embrace digital transformation, it's important to understand just how vital learning is to success. With the rapid pace of change in today's world, companies need to be able to continually adapt and evolve. To really thrive, businesses need to develop a culture of continuous improvement. To effectively implement new technologies, streamline processes and ultimately stay ahead of the competition organizations must do three key things: • Embrace change leadership (not just change management) • Incorporate employees and customers in your digital transformation design • Prioritize learning, knowledge sharing and upskilling Listen in to learn how you can achieve true digital transformation and set yourself up for long-term success in the ever-changing digital landscape. Episode Speakers: Diane Magers, Experience Catalyst -- Series Host Sara Kenney, Threadfin -- Guest Speaker Doug Gabbert, Threadfin -- Guest Speaker Christine Wysocki, Threadfin -- Guest Speaker
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Today's organizations are challenged to meet the needs of digital citizens, whose expectations for interactions are becoming increasingly sophisticated. The digital experience they must deliver is both expanding and merging into a consistent effort that encompasses customer experience and employee experience. This monthly series explores all the angles of digital experience and how companies can create comprehensive strategies to provide smart, intuitive experiences to all their constituents.