From Reactive to Proactive: Empower Customers, Agents and Field Personnel

Presented by

Kevin Herring, Tony Gattuso, James Doyle

About this talk

Watch how IT company Xerox worked with ServiceNow and CareAR to change the field service paradigm by embracing innovation to transform service delivery for customers
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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™