Work Smarter, Not Harder

Presented by

Brittany Quinlan, Technical Product Marketing | Chris Wartickli, VP Customer Experience & Advocacy

About this talk

Many companies are doing their best to meet customers’ ever-increasing demands. The fact is, reducing customer effort and resolving critical issues starts with ensuring that systems and data share information. This makes it easier to connect middle and back-office teams to front office agents—and to each other. Join us as ServiceNow and customers will discuss how to take advantage of a single system of action to solve customer issues quickly, proactively, and transparently. You gain a single platform, architecture, and data model that unifies your front, middle, and back-office, leading to: • Better customer experiences • More productive employees • Improved profitability • Long-term customer and employee loyalty

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First-class customer experiences start from within the organisation. How can more interconnected systems and departments help you harness the full power of your organisation? Discover how ServiceNow can connect your systems to provide seamless services and boost customer loyalty. *Latest Update* We have moved to a new channel! Watch the latest videos on elevating your customer experience here -