Brittany Quinlan, Technical Product Marketing | Chris Wartickli, VP Customer Experience & Advocacy
Many companies are doing their best to meet customers’ ever-increasing demands. The fact is, reducing customer effort and resolving critical issues starts with ensuring that systems and data share information. This makes it easier to connect middle and back-office teams to front office agents—and to each other.
Join us as ServiceNow and customers will discuss how to take advantage of a single system of action to solve customer issues quickly, proactively, and transparently. You gain a single platform, architecture, and data model that unifies your front, middle, and back-office, leading to:
• Better customer experiences
• More productive employees
• Improved profitability
• Long-term customer and employee loyalty