The Power of the ServiceNow Platform for Field Service

For businesses that utilize technicians or other mobile workers for their service delivery needs – including installations, aftermarket services, store operations, inspections, campus management, emergency work, and so much more – extending IT workflows to the field can be game changing. Join Beth Colehower, Director of Product Marketing for Field Service Management at ServiceNow, in conversation with Enterprise Architect Amogh Dhamankar and Platform Architect Margaret Shoptaw, who will discuss: · Why IT and field service technology need to work seamlessly together for both teams to optimize costs, deliver seamless experiences, and transform your field service operations · How customers are gaining business value from powering their service delivery on one platform across IT, customer, and the field · A roadmap for extending your ServiceNow investment, including best practices from successful customers