dataBelt® - Real-time Customer Satisfaction

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Aim Ltd

About this talk

dataBelt® is a data compliance and cleansing tool available on-premise or in the cloud, used to create accurate and consistent data for error-free processing. With dataBelt®: - Analyse emails, texts and phone calls from customers - Use natural language processing for sentiment analysis to understand how your customers feel, what they are saying, priority issues - Define your criteria and score each communication - Collate scores and classify customers as promoters, passive or detractors - Feed into net promoter score - View all results on the dataBelt dashboard, and create & share reports and plans - Elevate your analysis beyond standard customer satisfaction processes, and truly understand your customers. More on dataBelt®:

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Aim is helping all types of organisation to improve compliance, increase productivity and growth, reduce liabilities and save costs through radical innovations in the governance of their data through automation and AI. Join our experts as they discuss emerging trends and how to address key data challenges all organisations face, and see some of the specific use cases our customers are facing.