dataServe® - Enhanced Customer Experience

Logo
Presented by

Aim Ltd

About this talk

dataServe is a modern and easy to use website for all self-service needs across all teams and systems, in ONE single interface. Let your customers solve issues themselves within minutes, instead of hours or days. Quick and accurate knowledge article searching and automated service request fulfilment. dataServe’s Virtual Agent Aimee answers queries finding the best match. Talk how you want, in your preferred language, thanks to Natural Language Processing. Aimee understands the nuances of human behaviour and captures "implicit" feedback automatically. Result for your service team: reduce the number of tickets, better SLA attainment, fewer breaches! Happy Customers, Happy Service Team! Find out more on https://www.aimdataserve.co.uk/ Contact us for a demo at dataserve@aimltd.uk.
Related topics:

More from this channel

Upcoming talks (1)
On-demand talks (53)
Subscribers (524)
Aim is helping all types of organisation to improve compliance, increase productivity and growth, reduce liabilities and save costs through radical innovations in the governance of their data through automation and AI. Join our experts as they discuss emerging trends and how to address key data challenges all organisations face, and see some of the specific use cases our customers are facing.