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Show me the money: Proving bottom-line results from digital experience

Presented by

Gardner Rordam, FullStory & Michelle Glaser, Understood.org

About this talk

We all know better experiences lead to happier clients. And we all know happier clients means more revenue. But how do you know exactly where to act to make an impact? And how do you show the fruits of that labor to stakeholders? In this webinar, you will learn: - How to link digital experience optimizations to revenue opportunities - How to demonstrate the impact of these optimizations - How to energize the wider organization to inspire cross-functional insight sharing Put your digital teams on the path to success with tips and advice you can put into action right away–featuring Michelle Glaser, Head of Data & Analytics at Understood.org, and Gardner Rordam, Enterprise Customer Success Director at FullStory.
Fullstory

Fullstory

3780 subscribers33 talks
Exclusive tips & tricks from Fullstory’s behavioral data experts
Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks so enterprises can create better products and experiences that effectively win loyal customers for life.
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