SPI Benchmark 2023: Actionable Insights for European Firms

Presented by

Dave Hofferberth, Founder and Managing Director of Service Performance Insight

About this talk

The SPI Professional Services Maturity Benchmark Report is the go-to guide for consulting and professional services firms, helping leaders gather market insights and evaluate and improve their strategies. Join Dave Hofferberth of Service Performance Insight for a review of the major report trends with a special focus on the results from European firms. You’ll learn the following: • New industry benchmarks as reported by over 500 professional services organisations • Moves to make on operations, financial performance, and talent management • Tactics to improve your service delivery model for growth & profitability

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