Name: Tips to Prioritize Client Relationships and Strengthen Recurring Revenue
Start: 2023-10-31T16:28:00Z
End: 2023-10-31T16:28:33.000Z
Location: BrightTALK
Rating: 0

Top-performing professional services firms must stay agile and embrace continuous transformation to advance in today’s marketplace. But what are their priorities concerning growth and profitability, emerging technologies, and existing and future market challenges?

Subscribe to Deltek's Professional Services Channel for top trends, best practices, and opportunities your firm can take advantage of now and in the future. We sit down with the top thought leaders in the industry and share real-life examples from our network of over 30,000 global customers.

By viewing Deltek’s content or subscribing to this channel, you confirm that Deltek may contact you with additional information regarding its products and services.

Join our interview with Dave Hofferberth, the 'godfather of professional services automation’ and visionary behind the annual SPI
Professional Services Benchmark Report.

Dave will illuminate pivotal trends impacting the European professional services market and unveil his actionable strategies.

Here’s a glimpse of what you can expect:
1) Rapid Insights: Fresh insights from a comprehensive survey involving 500+ professional services organisations.
2) Swift Strategic Moves: Accelerate your operations, financial performance, and project management towards peak performance.
3) Profitable Service Acceleration: Tactical approaches to refine your service delivery model, fostering growth and maximising profitability

Accelerate Success: 2024 SPI Benchmark Insights Unleashed

Embark on a transformative journey to elevate your business performance!
Join us for a virtual fireside chat between Luk Smeyers, Founder of The Visible Authority, and Larry Zeenny, editor -in-chief of Consultancy.org. Two industry experts who have been instrumental in guiding countless European firms towards achieving their growth objectives.

Here’s a glimpse of what you can expect:
1) A review of the trends and challenges impacting European Professional Services today.
2) Defining and implementing KPIs aligned with your strategic business goals.
3) Effective tools for visualising your data and providing stakeholder updates.
4) Balancing quantitative and qualitative KPIs and managing accountability across your business

Prepare to propel your business to new heights with practical tips from two seasoned professionals. Don't just measure success—master it!

Unlocking Business Growth: Mastering KPIs for Professional Services Excellence

Hear from customers about why they chose to partner with Deltek and the benefits they are experiencing from Deltek solutions.

Why Project-Based Businesses Partner with Deltek

A panel of consulting experts had an insightful discussion about the best practices learned in 2023 and the trends that will shape the consulting industry in 2024 and beyond.

2023 Unwrapped: A Year-End Review of Consulting Challenges & 2024 Opportunities

Want to learn how to leverage Artificial Intelligence (AI) tools to streamline workflows, optimise resources, and deliver better client outcomes? AI strategist Walter Pasquarelli demos four generative AI tools that project-based businesses are already taking advantage of. 

Here's a glimpse of what you can expect:

• Explore how generative AI can enhance collaboration, communication, and unleash creativity.
• Gain insights into existing and emerging regulations that govern AI tools.
• A live demo of four generative AI tools for professional services.

This session is designed to equip you with the knowledge and skills to confidently navigate the world of generative AI and understand its unparalleled value to your business.
Seize the chance to be at the forefront of AI innovation and empower your team with the tools and strategies needed for project success.

Tinker, Test, Scale: AI Tools for Project Success

A panel-based webinar for leaders within project-based professional services companies that focuses on strategies to optimize the use of resources and technology to ultimately achieve maximum profitability. Panelists include Gary Simon, Leader of the Modern Finance Forum on LinkedIn, Patrick Moore, PMO/Project Manager at Malone Engineering Group and Bjørn Tore Aurlien, Senior Director at PSA Consulting. 

*By viewing Deltek’s content or by subscribing to this channel, you confirm that Deltek may contact you with additional information regarding its products and services.

How to Power Project Profitability in a Digital World

With the adoption of artificial intelligence seen as a major challenge by many professional services firms, how can businesses bridge the gap between data-driven technologies and business value? 

Tune in for a virtual fireside chat with AI Strategist Elin Hauge and Deltek’s Bret Tushaus and learn how to keep up in the age of AI, and successfully manage trust and governance in this technological breakthrough. 

*By viewing Deltek’s content or by subscribing to this channel, you confirm that Deltek may contact you with additional information regarding its products and services.

Demystifying AI: What Does Purposeful AI Mean for Project-Focused Businesses?

Learn what the Nordic professional services firms say about technology trends, and what you need to consider on the digital journey. You will also hear from award-winning speaker Nicholas Fernholm, giving his view on the urgency for emerging technology.

*By viewing Deltek’s content or by subscribing to this channel, you confirm that Deltek may contact you with additional information regarding its products and services.

Future-Proof Your Organization: Navigating Change and Innovation

The journey to a successful merger and acquisition (M&A) rests on the alignment and preparation of all teams in the business. Is there a hack to navigating this process, and once the deal is done, what comes next?

A panel of industry insiders from Publicis, OPEN and global M&A advisory firm, Equiteq share key learnings to help your organisation optimise value, close the deal and navigate the new landscape post merger or acquisition.

What you will learn:

• Timing is everything: what are the mistakes vs. the benefits
• How to create and optimise your value proposition
• Key business, financial, and legal issues to prepare for

Maximise M&A Value Creation: The Insiders' View

Top-performing professional services firms stay agile and embrace continuous transformation to advance in today’s marketplace. But what are their priorities concerning growth and profitability, emerging technologies, and existing and future market challenges?

Join Deltek and Service Performance Insight to launch our newest industry study, CLARITY. We'll focus on the top trends for European firms and discuss best practices and opportunities your firm can take advantage of now and in the future.

What you will learn:
• What factors fuel growth for the most successful professional services firms
• What to prioritise and how to combat market challenges
• The impact of emerging technologies on your digital transformation journey

Shaping the Future of Professional Services: Industry Study Reveal [Europe]

What will the future of consulting look like? While predicting the future is impossible, staying agile and embracing change is what separates a top-performing firm from the rest. 

We’ve been speaking to consulting leaders in Australia and New Zealand about their most pressing challenges and areas for growth. Hear what your peers have to say about overcoming challenges and seizing opportunities in today’s complex consulting industry. 

Watch and discover: 
• What ANZ consulting firms are doing to combat challenges in the industry 
• Bright spots in today’s market to take advantage of now and in the future 
• Key trends in technology, business strategy, the workforce and business development

The Future of Consulting – What ANZ Firms will be looking at in 2023 & Beyond

For Consulting firms, resources and projects are the lifeblood of the business. Ensuring you can manage these efficiently and effectively enables your competitive advantage, which is vital in today’s environment. Technology can often provide the framework to support that success.
   
In this webinar, leading consulting firm Vendigital discuss how they solved some project-related challenges. They will share some of the lessons learned from the pandemic and reflect on their journey to date with Deltek, highlighting some of the key benefits of implementing a solution that puts their people and projects at the centre of their business.
 
Webinar highlights include: 
• How to deliver outstanding projects on time and on budget
• Benchmark digital strategies of leading consulting firms
• Optimise your team resources through technology
• Why partnering with industry experts speeds up time to success
• How Deltek is helping Consulting firms drive business

Get the Most Out of Your People and Projects [featuring Vendigital]

Economic, environmental, and political challenges drive uncertainty in the consulting industry, and these conditions are unlikely to abate anytime soon. So, what can you do to create efficiencies, fight uncertainty, and stay ahead of the competition? 

Join Kelly Moore of The Hinge Research Institute as she shares the four key advantages outlined in The Hinge Research Institute’s High Growth Study 2023 and how your firm can boost your growth with these plays.

You’ll learn how high growth firms:
1) Acquire and retain high-quality talent by improving corporate culture
2) Invest in sales and marketing, providing larger budgets and a broader role within the firm
3) Implement effective business strategies and adjust as reality changes
4) Gain a digital advantage by utilising technology to track performance

2023 Hinge Report: Secrets for Consultancies to Win in an Uncertain Environment

With Gallup reporting a global decline in employee engagement, and trends such as ‘quiet quitting’ hitting the headlines this year, optimising your firm’s hybrid workplace strategy will become a priority in 2023. 

Sean McDermott, Founder of Windward Consulting Group, shares his advice on designing a ‘remote first’ strategy and why now is the time to invest in optimising team culture, technology and collaboration tools to improve overall employee and customer engagement. 

Learn about immediate actions that leaders are taking to achieve long-term success in a hybrid workplace environment: 
• Building a pragmatic approach to remote working 
• Implementing secure technology and infrastructure 
• How to create and maintain the right culture in a remote workplace 
• Steps to take to offer a safe environment for all employees

Optimizing Your Consultancy to Win in a Hybrid Workplace

Last year Consulting firms faced several headwinds, including; economic uncertainty, a talent shortage, and maintaining a company culture in a remote or hybrid environment. 

Deltek surveyed Consulting leaders and industry experts to discover their most significant challenges and learn how they have optimised their strategy to stay one step ahead.

Join Andy Jordan, President of Roffensian Consulting, for the results of our findings and discover the critical moves Consulting firms must take to move ahead this year.

Learn about:
1) Top focus areas for consulting leaders 
2) Best practices for combatting longer sales cycles
3) Optimising your firm’s operations for profitability

10 Critical Consulting Moves

The SPI Professional Services Maturity Benchmark Report is the go-to guide for consulting and professional services firms, helping leaders gather market insights and evaluate and improve their strategies.

Join Dave Hofferberth of Service Performance Insight for a review of the major report trends with a special focus on the results from European firms.

You’ll learn the following:
• New industry benchmarks as reported by over 500 professional services organisations 
• Moves to make on operations, financial performance, and talent management
• Tactics to improve your service delivery model for growth & profitability

SPI Benchmark 2023: Actionable Insights for European Firms

Today's most successful CFOs and finance professionals think beyond day-to-day tasks, going further to expand their business footprint and take advantage of modern technology.

You still have to close the books but also help your consulting firm discover and capitalise on new innovations and revenue streams, carving a path to customer delight and returned business.

In this webinar, hear from expert panelists highlighting some insights and key financial management best practices to help you on your journey.

As a finance leader, attend this webinar to learn how to approach and leverage the right digital technologies to modernise your processes and gain a competitive advantage.

Watch now to discover:
• The impact of digital transformation on finance.
• Balancing innovation with operational effectiveness.
• Leveraging organisational data to relieve the admin burden on the finance team.
• Making data and analytics a priority for the whole team.

Effective Consulting: Taking Finance to the Future

Managed services recurring revenue has risen over the past five years and now stands at nearly 11%. Top performing consultancies understand that developing strong relationships and retaining clients is critical to offset the costs of finding and implementing new clients.

Join us as award-winning author, leadership expert and founder/CEO Tissa Richards reveals best practices that consultancies can implement to build a solid foundation with clients, leading to increased trust, authority and ultimately revenue.

You’ll gain insight into:
1) Fostering client relationships to optimise recurring revenue
2) The importance of client retention and increasing the lifetime customer value
3) Realigning processes to support the shift towards being more relational in all phases a customer engages with your firm

Tips to Prioritize Client Relationships and Strengthen Recurring Revenue

Professional Services

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Cloud

Customer Experience

Customer Care

Practicing business intelligence allows your company to transform raw data into sets of insights for targeted business growth. The business intelligence and analytics community on BrightTALK is made up of thousands of data scientists, database administrators, business analysts and other data professionals. Find relevant webinars and videos on business analytics, business intelligence, data analysis and more presented by recognized thought leaders. Join the conversation by participating in live webinars and round table discussions.

Business Intelligence and Analytics

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful finance management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge that will help you to determine which financial factors build or erode value in your organization.

CFO Strategy

Get powerful financial planning and analytics insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge and drive optimal financial performance for your company.

Financial Planning and Analysis

The accounting and finance community on BrightTALK features presentations from leading accountants and finance professionals. The accounting community includes tax planning strategies, QuickBooks webinars and other accounting webinars, while the finance community features presentations on financial capital regulations and forensic data analytics. Join the conversation by attending live financial and accounting presentations and connecting with industry thought leaders.

Finance

Get powerful operations insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which systems and processes are driving operational efficiency, maximizing value and customer success.

Operations

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Tips to Prioritize Client Relationships and Strengthen Recurring Revenue

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