Aligned to Thrive with Enterprise Work Management

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Presented by

David Romney, Steve Winchester, Jay Trestain, Richard Whitehead

About this talk

In a recent study of business leaders conducted by the IBM Institute for Business Value, more than 1,500 executives across 10 industries and nine countries were surveyed to understand how organizations are approaching their work management transformations, how effective they are at doing so, and what challenges might be getting in the way. The study revealed that nearly 6 in 10 respondents believe the need for effective Enterprise Work Management has escalated, moving it from a “nice-to-have” to a mission-critical priority. And the benefits of integrated work management strategies align accordingly, with respondents saying that integrated work management has resulted in improved productivity, reduced costs, and improved customer satisfaction for their organizations. Join us for this webinar to hear more research results from the IBM study and learn why your work management model must evolve and mature into Enterprise Work Management (EWM) for your organization to truly grow and thrive. Register to watch on-demand!
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It’s through exceptional customer experience management that businesses meet increasing customer expectations, do more with less, and build enduring trust and loyalty—all while driving profitability. However, scaling content and customer personalization to boost engagement and conversion is a challenging task—especially so when balancing the needs and experience of your internal employees, too. Watch our webinars to learn more about how to achieve customer and digital experience-led growth.