Advancing Health Outcomes Through Patient Engagement & Care Planning Technology

Most of healthcare happens outside the four walls of the clinic or hospital, making patient engagement and education crucial. But with insufficient access to patient education tools, inconsistent health information, and few channels for patient education, many patients and providers are left with a one-size-fits-all approach to engagement. Moreover, those barriers impact some populations more than others, adding insult to injury in medicine’s health inequity problems. As the industry strives to close health disparities and engage all patients in care management, provider organizations may consider multi-channel patient education tools and technologies. Learning objectives: - Outline the connection between patient engagement and health equity - Understand the barriers creating health inequity in patient education - List key tools to build out a multi-channel patient education approach - Identify key performance indicators for patient education - Identify key performance indicators for provider use of patient engagement technologies