How CDPs Just Became the Most Important Part of the AI Stack

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Presented by

Michael Trapani from ActionIQ and Kalyan Tummala from Uniphore

About this talk

Remember when CDPs were just about organizing customer data? Those days are gone. Customer Data Platforms are turning into something much more exciting – the heart of the AI revolution in business. Join us to see how Uniphore and ActionIQ are positioned to make it happen with an AI-first CDP, helping you design smarter campaigns, make faster decisions, and create personalized experiences that will resonate with your customers, anywhere they are in the customer journey — without the adoption headaches. We’ll dive into: - Why this shift, and how CDPs will become intelligent, AI-driven platforms - How unstructured data can be used to personalize and categorize customers - The use cases you can employ across your customer journey, from AI-powered decisioning to next best actions
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