Zoom Unleashes Agentic AI

In this special AI & Copilot Month session, David Dungay from UC Today sits down with Leo Boulton, Head of Product & Solutions and Industry Marketing at Zoom, to dive deep into the game-changing world of Agentic AI. With the recent evolution of Zoom AI Companion into a proactive, intelligent assistant, the stakes for workplace automation have never been higher. What does this mean for businesses looking to scale efficiency, streamline workflows, and customize AI for their unique needs? Find out as we unpack the opportunities, risks, and real-world impact of AI-driven transformation. AI isn’t just a tool anymore—it’s a proactive digital agent that can reason, remember, and act without user prompts. Zoom has taken AI to the next level, and in this must-watch interview, we explore: How Zoom’s AI Companion has evolved from an assistant to an agent, enabling seamless task automation and personalization. The biggest opportunities in AI, from boosting employee productivity to creating smarter, more connected workflows. The risks and challenges of agentic AI, including data privacy, security concerns, and ensuring human control. Real-world AI impact, from meeting summaries to dynamic collaboration tools like Zoom Docs, AI-generated clips, and revenue acceleration tools. With AI customization becoming a critical differentiator, Zoom is giving businesses the power to train and personalize AI agents for industry-specific needs. But is cost still a barrier? Is AI replacing jobs or creating new opportunities? Leo Boulton breaks it all down in this informative discussion.