A CX Moment with Mizuno: Building Brand & Customer Loyalty

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Presented by

Roisin Hunt, Zendesk Senior Manager of Events; Whitney Conner, Mizuno Director of Customer Support

About this talk

In this latest installation of our “A CX Moment” series, Roisin Hunt, Zendesk Senior Manager of Events, invites you to join her for a candid conversation with Whitney Conner—Mizuno Director of Customer Support—about the world of customer support and distills practical customer experience (CX) knowledge you can take back to your teams. Today’s CX Moment features Mizuno, a sports equipment company with iconic merchandise for running, golf, baseball, and many other areas. Tune into the conversation as Whitney Conner shares, through her 20 years of CX experience, how Mizuno builds brand loyalty with their customers through excellent support.
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You’ll find videos with direct insights from industry leaders on delivering more powerful customer (CX) and employee experiences (EX). Explore actionable strategies on how to drive growth for your business while reducing costs with real-life examples. <br><br /> Zendesk’s complete customer service solution is on a mission to make it easy for companies and customers to create connections. We show companies how to unlock the power of everyday customer interactions so they can make those experiences extraordinary. <br><br /> #1 in Digital Customer Service use case by Gartner. <br><br /> Learn more: https://www.zendesk.com/