Tech Talk: The power of embedded AI in digital workplace solutions

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Presented by

Jon Lloyd, Justin Rice

About this talk

Artificial intelligence (AI) is reshaping the landscape of unified communication, ushering in a new era of seamless collaboration and unparalleled efficiency in the digital workplace. In this groundbreaking exploration, discover the advantages of AI-driven productivity, including enhanced efficiency, streamlined processes, and heightened workforce engagement. Discover how organizations leverage embedded AI to automate tasks, translate content across languages, and tailor communications for a personalized experience. Gain insights from our industry experts as they navigate the current AI landscape and predict future trends in unified communication and the digital workplace. Learn more: https://www.cbts.com/blog/the-2024-digital-workplace-roadmap-the-future-of-unified-communications-and-collaboration/ Chapters: 0:00 Introduction 1:10 – The rise of AI in the digital workplace 3:05- The journey of virtual meetings, how AI is improving transcription 7:32 – Data governance 10:29 – How will AI affect the job market and job functions? 12:26 – How can you use AI in the digital workplace to assist your day-to-day operations? 14:45 – How AI is being embedded into different platforms and the different associated features 17:00 – AI capabilities we might see in the future 18:13 – What are some risks/use cases associated with AI? 21:49 – Is AI currently being used for talent acquisition? What are the risks of doing so? 25:05 – Task efficiency and the power of leveraging AI today 25:45 – Do you see applications of Gen AI in the digital workplace without company data? 29:04 – If you are not using AI today, challenge yourself to think about the different ways you can use it
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