ID’s: the key to great Civil Aviation customer journeys

Presented by

Henry Patishman, Executive VP of Identity Verification Solutions at Regula

About this talk

The pandemic era and general digital transformation trends have resulted in more and more air passengers preferring online or contact-free services. Fast and accurate Digital identity verification at every stage of a traveler's journey is a must for great user experience and security for passengers. Moreover, by automating the identity verification routine, aviation companies benefit from increased operational efficiency, thus providing their teams with more time to focus on clients rather than manual verifications. During this webinar, Regula's expert Henry Patishman will uncover the current challenges and evolving technology needs in the aviation industry and give a clear answer on how Regula helps Civil Aviation companies overcome some of the current challenges while improving the customer journey.

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This channel is a place to learn about and discuss the Identity Verification (IDV) industry trends that define its modern state and will form its future. Be it pure technology, including the latest one for biometric checks, the pitfalls of a verification process, or use cases, or approaches to verifying documents and individuals, we speak about these and other issues as rightful experts. Having over 30 years of experience in forensic research and device manufacturing, we accumulate this invaluable knowledge to develop robust IDV solutions, both software and hardware. With the world’s most comprehensive proprietary document template database, which currently counts over 13,000 templates, our solutions instantly recognize and verify nearly any identity document regardless of its type or country of origin. And our combination of liveness verification and face matching technologies help combat sophisticated fraud when it comes to biometric verification. Regula solutions allow over 1,000 organizations and 80 border control authorities globally to provide top-notch client service without compromising safety, security or speed. Learn more at