How Cabinetworks' CTO Pioneered a Differentiated Customer Experience & Enhanced IT Efficiency with EA

Join us for a fireside chat with Heidi Mattison, CTO of Cabinetworks Group, and Mark Holt, Director of Technology at Slalom Consulting as they share the journey of transforming a century-old cabinetry business into a modern, efficient, and customer-focused company. Cabinetworks, America's largest privately held cabinet manufacturer, faced the challenge of integrating multiple acquisitions whilst streamlining operations across multiple plants, applications and ERP systems. Heidi and Mark will discuss how Cabinetworks’ technology strategy enabled Cabinetworks to build a differentiated customer experience in a highly competitive industry. Heidi and Mark will discuss: - Simplifying the IT architecture and turning 400 data points and scattered information into a single source of truth to improve transparency and decision-making. - Implementing enterprise architecture (EA) from scratch and making it central to Cabinetworks' operations. - How Slalom leveraged Ardoq to help Cabinetworks Group accelerate the establishment of Enterprise Architecture best practices and drive business insights. - Engaging stakeholders with visual and interactive tools, resulting in faster decision-making and increased efficiency. This session will provide CIOs, IT & EA leaders with practical insights into using EA for business transformation, improving IT efficiency, and fostering a culture of innovation. Key Takeaways: - Strategies for implementing the right technology and enterprise architecture strategy to drive business goals. - Techniques for engaging stakeholders and gaining organizational support across the business and C-suite. - Examples of improving IT efficiency and decision-making. - Lessons from transforming legacy operations into a cohesive, modern enterprise.