Build Seamless & Secure Digital Onboarding in the Age of GenAI

Logo
Presented by

Christian Marc, Business Owner Digital Onboarding and Ammar Faheem, Product Marketing Manager CIAM at Thales

About this talk

Did you know that 80% of customers expect a completely digital onboarding experience?* In addition, a majority will only share their personal information if certain caveats are met -- some may even drop off during the process. In this episode, we will dive into ways to balance best-in-class identity verification and identity affirmation practices coupled with a seamless and compliant user onboarding journey while minimizing customer drop-off. Learn how to build customer loyalty from the very first interaction they have with your brand. Key takeaways: - Digital onboarding: The foundation of your digital customer lifecycle management - How to balance regulations & user experience around identity verification - Common identity verification risks in the age of generative AI - The future of identities and the rationale around dematerialization *Thales Digital Trust Index 2024 Research
Related topics:

More from this channel

Upcoming talks (3)
On-demand talks (588)
Subscribers (76090)
Today’s enterprises depend on the cloud, data and software in order to make decisive decisions. That’s why the most respected brands and largest organizations in the world rely on Thales to help them protect and secure access to their most sensitive information and software wherever it is created, shared or stored – from the cloud and data centers to devices and across networks. Our solutions enable organizations to move to the cloud securely, achieve compliance with confidence, and create more value from their software in devices and services used by millions of consumers every day. We are the worldwide leader in data protection, providing everything an organization needs to protect and manage its data, identities and intellectual property – through encryption, advanced key management, tokenization, and authentication and access management. Whether it’s the securing the cloud, digital payments, blockchain or the Internet of Things, security professionals around the globe rely on Thales to confidently accelerate their organization’s digital transformation. Thales Cloud Protection & Licensing is part of Thales Group.