Workplace Harmony: How AI and Humans Can Work Together

Presented by

Roy Atkinson, CEO, Clifton Butterfield LLC

About this talk

The integration of Artificial Intelligence (AI) in IT support and IT Service Management (ITSM) is already beginning to transform the industry. This webinar will explore the ways humans and AI can collaborate to enhance IT support and service management, focusing on the benefits, challenges, and future trends, and aims to provide insights into how to strategically implement AI in ITSM while addressing the associated challenges and preparing for future advancements. Join us for an in-depth discussion on the future of IT support and IT service management, where humans and AI work together to create a more efficient and responsive IT environment. Check the 'Attachments' tab to download the "State of AI in IT" report that Roy mentioned during the session.
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