Cyber Operations: Greater ROI Enriching your toolsets

This comprehensive webinar explores cybersecurity across non-financial service sectors, featuring insights from Claire Dancy, Director in EY's ServiceNow practice, and Gavin Gartwright, Cyber Partner in EY’s Technology Consulting practice. The discussion addresses current challenges, implementation strategies, and future trends, focusing on AI integration, operational resilience, and platform solutions. Key Highlights: Current Landscape: • Evolution of CISO roles from technical to strategic positions • Growing ecosystem complexity and budget pressures • Challenges with legacy and cloud infrastructure integration Implementation Focus: • OT security in manufacturing sectors • Critical infrastructure requirements • Supply chain security enhancement • Diverse operational team scaling Core Security Practices: • Asset management and inventory • Automated vulnerability management • Access and identity control • Proactive security approaches Strategic Priorities: • Organizational alignment • Existing tool integration • Cross-functional collaboration between security teams, product owners, and IT ServiceNow Integration: • Unified data fabric • Zero-copy connectivity • Real-time monitoring • Enhanced security metrics Future Trends: • AI-driven security operations • Human-centric security design • Agentic AI implementation • Data quality focus • Ecosystem partnerships EY's Approach: • Integrated workflow solutions • Business-enabled implementation • Multi-tool integration expertise • Partner of the Year recognition The discussion emphasizes balancing technological advancement with practical implementation, ensuring security tools work cohesively while preparing for an AI-driven future. Success depends on strategic tool implementation, ROI focus, and effective human adoption in security operations.