ServiceNow works closely with our partners to offer one architecture and one data model across the enterprise. This collaboration allows you to break silos, embed risk and compliance management into daily work, and streamline operations so organizations perform better through risk-informed decisions.

Building a resilient business requires rethinking how risk is handled from the ground up. On this episode of Partner Perspectives on Risk & AI, Melissa Cohoe from New Rocket offers actionable insights for organizations navigating constant change.

What Does It Really Take to Build a Resilient Business?

Your AI strategy can't live in a silo. In this episode of Partner Perspectives on Risk & AI, KPMG and ServiceNow discuss why the most resilient organizations don’t bolt on AI; they embed it. Learn how aligning AI, tech, and corporate strategy is essential to managing risk and unlocking real business value.

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Resilient Organizations Embed AI, They Don’t Add It On

In this webcast, Elisha Harrington (APJ Innovation Officer, ServiceNow) and Chee-Kong Wong (Asia-Pacific Risk Consulting Leader, EY) explore the dual challenge and opportunity of AI in enterprise risk management. As AI rapidly reshapes the business landscape, this session dives into the rising urgency of AI governance - framing it as both a tool for managing risk and a source of new digital vulnerabilities.

The discussion covers:

- The evolving regulatory landscape, including the EU AI Act and global governance frameworks.
- Key risk domains such as hallucination, data privacy, ethics, and operational resilience.
- Practical strategies for embedding responsible AI into enterprise risk frameworks.
- Real-world use cases in third-party risk, compliance automation, and horizon scanning.
- The role of AI in transforming the three lines of defense - risk, compliance, and audit.
 
With insights from recent research and market observations, the speakers outline five leadership priorities for AI governance and share how organisations can turn risk into a competitive advantage through proactive oversight, cross-functional collaboration, and transparent accountability.

AI and Risk: Governance, Opportunity, and the CRO Imperative

This comprehensive webinar explores cybersecurity across non-financial service sectors, featuring insights from Claire Dancy, Director in EY's ServiceNow practice, and Gavin Gartwright, Cyber Partner in EY’s Technology Consulting practice. The discussion addresses current challenges, implementation strategies, and future trends, focusing on AI integration, operational resilience, and platform solutions.
Key Highlights:
Current Landscape:
• Evolution of CISO roles from technical to strategic positions 
• Growing ecosystem complexity and budget pressures
• Challenges with legacy and cloud infrastructure integration
Implementation Focus: 
• OT security in manufacturing sectors 
• Critical infrastructure requirements 
• Supply chain security enhancement 
• Diverse operational team scaling
Core Security Practices:
• Asset management and inventory
• Automated vulnerability management 
• Access and identity control 
• Proactive security approaches
Strategic Priorities: 
• Organizational alignment
• Existing tool integration 
• Cross-functional collaboration between security teams, product owners, and IT
ServiceNow Integration:
• Unified data fabric 
• Zero-copy connectivity 
• Real-time monitoring 
• Enhanced security metrics
Future Trends:
• AI-driven security operations
• Human-centric security design 
• Agentic AI implementation 
• Data quality focus
• Ecosystem partnerships
EY's Approach: 
• Integrated workflow solutions 
• Business-enabled implementation
• Multi-tool integration expertise
• Partner of the Year recognition
The discussion emphasizes balancing technological advancement with practical implementation, ensuring security tools work cohesively while preparing for an AI-driven future. Success depends on strategic tool implementation, ROI focus, and effective human adoption in security operations.

Cyber Operations: Greater ROI Enriching your toolsets

In an era of increasing regulatory pressure and evolving risk landscapes, digital resilience is more than a buzzword—it's a business imperative. In this video, Wrangu showcases how organizations can go beyond compliance to take full control of risk and resilience using ServiceNow.

Discover how Wrangu, a leading ServiceNow partner, leverages deep domain expertise in Integrated Risk Management (IRM), Security Operations (SecOps), and Privacy to implement tailored solutions that simplify regulatory complexity and deliver operational clarity.

This video dives into:

• Key capabilities of ServiceNow for managing operational resilience
• How to align business continuity and disaster recovery planning with board-level visibility
• The impact of real-time analytics, dashboards, and service mapping on risk decision-making
• Wrangu’s approach to breaking down resilience challenges with proven, scalable solutions

Whether you're strengthening your risk posture, or transforming how you manage compliance, this session offers a clear path forward. With Wrangu’s guidance and ServiceNow’s platform power, your business doesn’t just adapt—its in control.

From Compliance to Control: How Wrangu Delivers Digital Resilience with ServiceNow

Are you struggling with the maturity of your risk program? Join in as Crowe and ServiceNow thought leaders discuss the challenges CISOs are facing and describe tangible steps you can take to start working towards level five maturity at your organization. 

We will also discuss an approach called the Crowe CISO Program Suite for ServiceNow – a strategic offering that enables organizations to expedite their path to mature all programs in an organized, structured way.

We want this to be your easy button. Lay down a strong foundation and enable growth for your organization in a secure manner.

Building your CISO Program Suite on ServiceNow

Join KPMG thought leaders Angie Leggett (Managing Director – Cyber Security Services), Melinda Mothander (Managing Director – Advisory GRC), and Nickolas Schweitzer (Managing Director – GRC Risk Transformation) for an overview of risk governance challenges, the impact of AI, and how KPMG helps customers become more proactive in how they monitor, prepare, and anticipate business disruption.

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Partner Perspectives on Risk with KPMG

Regulations effecting Anti-Money Laundering and Quality Assurance continue to push financial institutions to meet rigorous compliance standards. Employees are balancing tight schedules with limited resources while managing an evolving risk landscape. 

Join us for an engaging discussion where experts from ServiceNow and NewRocket will explore how financial institutions can overcome resource constraints and proactively tackle compliance challenges with innovative tools like ServiceNow’s Financial Services Operations (FSO) and Integrated Risk Management (IRM). 

You will find this webinar of interest if you want to: 
1. Learn practical steps to streamline AML and QA processes through automation and digitization. 
2. Stay proactive in your risk management and avoid compliance surprises. 
3. Explore actionable solutions to reduce human error and drive immediate improvements in your compliance program. 

This session is designed for security leaders, compliance professionals, and business executives in financial services who want to ensure their organization stays out of the headlines.

From Compliance to Confidence: Proactive AML and QA Strategies for Financial Institutions

Join in as Risk thought leaders from Edgile, a Wipro Company, share their roadmap for addressing cyber risk challenges. Barb Johnson, Managing Director, Global Risk and Compliance Transformation Leader, and Hunter Freeman, Senior Manager, Global Risk and Compliance Technical Lead, touch upon a variety of topics including GenAI governance challenges and how to quantify GenAI ROI.

Partner Perspectives on Risk with Edgile, a Wipro Company

In this episode of “Partner Perspectives on Risk,” thought leaders from EY share their points of view on how to managing the evolving risk and regulatory landscape, how to provide
 data-driven visibility into risk exposure, how to better handle disparate processes and systems, the role of AI in risk, and more.

Partner Perspectives on Risk with EY

Although 80% of business leaders consider generative AI to be the top emerging technology of the next few years only 23% of leaders feel their organization's risk management and governance functions are ready to support scaling Generative AI initiatives. If you have concerns about the guardrails you have in place to responsibly adopt GenAI, or AI in general, we would like to offer you some guidance.
Join ServiceNow and Templar Shield to get expert advice on how to approach a robust AI Governance program. Discovery the elements that should be in place to maintain compliance and manage risk across the enterprise. And see how to get started with some practical advice that will help you meet your AI Governance goals.

Practical Advice for Building a Robust AI Governance Program

Listen in as Serity’s Nima Keyhani, Managing Director – Americas, discusses managing risk, operational resilience, and compliance and regulation challenges.

Partner Perspectives on Risk with Serity

Melissa Cohoe, Global Strategist for Risk, Security, and Resilience with NewRocket, sits down for an insightful Risk conversation, touching upon frequent customer cyber risk challenges, operational resilience, and how NewRocket can support the development of an AI governance model.

Partner Perspectives on Risk with NewRocket

Watch the recently conducted EY-ServiceNow alliance webinar to explore the requirements that the NIS2 Directive introduces for essential and important entities in key sectors such as energy, transport, healthcare and digital infrastructure, and how organizations in scope of NIS2 can efficiently respond to these new regulatory expectations.  Understanding and implementing these changes is not just a matter of compliance, but a strategic imperative for organizations.

Here are some key takeaways:
• Practical challenges of evaluating what new NIS2 requirements mean for an organization
• Best practices to quickly and efficiently move from plan to action
• How the ServiceNow platform can support organizations along their NIS2 compliance journey

This online seminar is essential for:
• C-suite executives and board members responsible for cybersecurity governance
• IT and cybersecurity professionals tasked with compliance and risk management
• Legal and regulatory professionals seeking insights into NIS2 compliance requirements

How to effectively comply with the NIS2 Directive - An EY-ServiceNow Webinar

In today's rapidly evolving regulatory landscape, operational resilience has become a top priority for organizations worldwide. This video provides an insightful look into the current state of operational resilience and key trends in risk management and compliance.

One of the video’s central themes is the Digital Operational Resilience Act (DORA), a pivotal regulation aimed at strengthening digital resilience, particularly in the financial services sector. You’ll discover the pillars of DORA and learn why it's crucial for organizations to adapt quickly. The video showcases how ServiceNow's powerful tools can help companies navigate the challenges of operational resilience providing top-tier capabilities for managing operational resilience  at board level, ensuring a clear view of overall risk across the organization. From business continuity and IT disaster recovery to asset mapping and control frameworks, ServiceNow offers comprehensive solutions for building a resilient organization. The platform’s analytics, including board level dashboards and performance indicators, are  game-changing  for organizations striving to stay compliant and agile in today’s environment.

The journey to operational resilience  doesn’t have to be overwhelming. Wrangu, a leading ServiceNow partner, offers specialized expertise in helping organizations implement resilience solutions that ensure compliance with regulations like DORA. With a deep understanding of industry-specific needs, Wrangu understands how to breaks down your resilience challenges and creates a solution that fits your business., whether you’re simply looking to stay ahead of upcoming compliance challenges or are looking to build a more resilient organization.

Don’t miss this chance to learn from experts about the future of operational resilience, how to  simplify with cutting-edge technology, and why Wrangu’s consulting services can give your organization a competitive edge.

Wrangu - Operational Resilience

By leveraging ServiceNow IRM’s Advanced Risk capabilities, you can enhance your HIPAA compliance experience. Achieving this requires a blend of functional and technical strategies to streamline healthcare providers’ compliance programs.

In this webinar, featuring ServiceNow and Edgile, a Wipro company, we will demonstrate how ServiceNow IRM with Automated Regulatory Compliance (ArC) Content Subscription can transform your compliance processes. You’ll see real customer journeys that Edgile has successfully delivered in as little as 12 weeks.

Key takeaways include:
- Practical insights to remove friction from your compliance program
- Lessons learned to avoid common pitfalls
- Strategies to make your compliance solution more effective and efficient

Quick wins to optimize HIPAA compliance management using ServiceNow IRM

Hear from ServiceNow and Edgile as we explore key trends we are hearing on third party risk management specifically within healthcare and life sciences industries. We take a look at what challenges customers are facing, how to programmatically stand up a third party risk management program in ServiceNow, and talk about the latest features that have just been released for this solution to help clients further mature their programs.

ServiceNow TPRM helps our customers establish a consistent, repeatable, and auditable enterprise-wide approach to managing third-party risk. Key enhancement areas include:

- Onboarding, Offboarding, and Renewals Due Diligence Process
- Assessment Management and Design, including new Inherent Risk Questionnaire (IRQs)
- Continuous Risk Monitoring and Issue Management
- Third-Party and Risk Performance Management

ServiceNow & Edgile: Expanding your vision of Third-party Risk in Healthcare & Life Sciences

How do CISOs move from roadblock to business enabler? On this episode of Partner Perspectives on Risk & AI, ServiceNow’s Scott Ferguson and Edgile’s Brian Rizman break down the shift toward platform-driven risk and AI governance.

Hear How Wipro | Edgile and ServiceNow Are Leading the Next Risk Evolution

Wipro

ServiceNow

Risk and AI

CISO

Increasing expectations for good governance, effective risk management and complex demands for corporate compliance are presenting a growing challenge for organizations of all sizes. Join industry thought leaders as they provide you with practical advice on how to implement successful risk and compliance management strategies across your organization. Browse risk management resources in the form of interactive webinars and videos and ask questions of expert GRC professionals.

IT Governance, Risk and Compliance

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Hear How Wipro | Edgile and ServiceNow Are Leading the Next Risk Evolution

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ServiceNow Partner Perspectives: Risk